Biomedical Site Specialist

Are you motivated to participate in a dynamic, multi-tasking environment? Do you want to join a company that invests in its employees? Are you seeking a position where you can use your skills while continuing to be challenged and learn? Then we encourage you to dive deeper into this opportunity. NeoGenomics is looking for a Biomedical Site Specialist who wants to continue to learn in order to allow our company to grow. This is an onsite position in Cambridge, UK with a Monday – Friday day shift.

As an employer, we promise to provide you with a purpose driven mission in which you have the opportunity to save lives by improving patient care through the exceptional work you perform. Together, we will become the world's leading cancer reference laboratory.

Position Summary

As a Biomedical Site Specialist, you will provide both hands-on biomedical equipment support and CMMS coordination. You will perform installation, preventive maintenance, repair, troubleshooting, and calibration of laboratory equipment while also managing Qualer CMMS administration, vendor coordination, work orders, asset tracking, and regulatory documentation. You will be responsible for ensuring high equipment uptime, accurate asset records, and compliance with all applicable regulatory and quality standards.

Responsibilities

• Perform preventative maintenance, repairs, calibrations, and electrical safety checks on laboratory biomedical equipment according to established schedules and work orders.
• Inspect new laboratory equipment to ensure safe installation and operation and oversee Installation, Operation, and Performance Qualifications (IQ/OQ/PQ) at assigned site(s).
• Troubleshoot and resolve equipment issues to minimize downtime and maintain high equipment availability.
• Support laboratory professionals in best equipment practices and provide operational guidance to improve biomedical equipment use.
• Maintain accurate documentation of all equipment, maintenance, repairs, and safety inspections.
• Pursue continuing education on applicable equipment and testing devices.
• Maintain all aspects of the Qualer CMMS database for assigned site(s), ensuring accuracy of equipment records, maintenance schedules, and compliance documentation.
• Process work orders through the Qualer ticketing system and coordinate and track completion of scheduled and unscheduled maintenance activities.
• Coordinate third-party vendor services, including scheduling visits, obtaining quotes, processing purchase orders, and verifying completed work.
• Partner with Quality representatives to ensure ongoing 21 CFR compliance within Qualer.

Education, Experience & Qualifications

• High school diploma or equivalent required; Associate’s degree in Electronics, Biomedical Engineering, or related field preferred.
• 2 or more years of experience in biomedical equipment maintenance within a hospital or laboratory setting required; prior experience with CMMS systems (Qualer preferred) and vendor management strongly preferred.
• Demonstrate excellent time management skills with the ability to execute projects systematically and balance competing priorities across technical and administrative responsibilities.
• Communicate effectively with strong written and verbal organizational skills.
• Utilize comprehensive Excel and database management skills.
• Work independently with limited on-site supervision.
• Ability to sit and/or stand for long periods of time.
• Ability to lift up to 15 pounds.