NEOCI is seeking an experienced Dedicated Service Delivery Manager based in Swansea, United Kingdom. This role is crucial as the primary point of contact for a major public sector customer, ensuring service delivery excellence. You'll collaborate closely with both customers and internal teams to uphold contractual commitments and improve service performance.
The ideal candidate will have past experience in service delivery management, showcasing a strong understanding of ITIL principles and the ability to drive continuous improvement. The position offers a dynamic environment with high engagement and collaboration, focused on exceeding customer expectations.
#J-18808-LjbffrStrategic Service Delivery Lead for Public Sector in Swansea employer: neoci
As a leading managed services provider, we pride ourselves on fostering a dynamic work culture that prioritises innovation and customer success. Our employees benefit from continuous professional development opportunities, a collaborative environment, and the chance to make a real impact in the lives of our customers. Located in a vibrant area, we offer a supportive atmosphere where your contributions are valued, and your career can flourish.
