NEOCI is seeking an experienced 3rd Line Service Desk & Project Engineer in the West Midlands. The role balances complex technical support with hands-on project delivery, including mentoring 2nd line engineers.
The role is split ~50/50 between 3rd line escalations and infrastructure projects, offering challenging tech and opportunities to shape service delivery across varied client environments.
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Senior 3rd-Line Engineer: Projects & Infra Lead in Brierley Hill employer: NEOCI
As a Customer Support Specialist at our innovative technology services provider in Eastleigh, you'll be part of a dynamic team dedicated to delivering exceptional customer service across various digital solutions. We offer a supportive work culture with clear career progression, generous holiday allowances, and regular team events that foster collaboration and recognition. Join us as we embark on an exciting growth journey, where your contributions will directly impact our mission to enhance the customer experience for over 8,000 clients.
