Job Description
We're working with a growing UK Managed Services provider looking for an experienced IT Projects Engineer / Solutions Consultant to join its Professional Services team.
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This is a hands-on project delivery role, rather than a BAU support position. You'll be responsible for delivering infrastructure, networking and Microsoft cloud projects for customers, taking projects from technical scoping and design through to implementation, migration, documentation and handover.
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You'll work across multiple customer projects and technologies, with the majority of delivery completed remotely or from the office and occasional travel to customer sites when required.
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What you'll be doing
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- Delivering infrastructure, networking and Microsoft cloud projects end-to-end
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- Technical scoping, discovery and requirements gathering
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- Implementing and migrating Microsoft 365 and infrastructure solutions
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- Producing solution designs, build documentation and handover packs
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- Supporting pre-sales with technical input where required
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- Identifying technical risks, constraints and dependencies
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- Working with Architects on more complex or non-standard solutions
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- Providing clear knowledge transfer and handover into Support
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- Maintaining knowledge across the company's core technology stack
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Technologies
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You'll work across a broad range of technologies, including:
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- Microsoft 365: Exchange Online, SharePoint Online and Teams
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- Microsoft Cloud: Entra ID, Intune and Windows Autopilot
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- Infrastructure: Windows Server, Active Directory, DNS, DHCP, Hyper-V and VMware
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- Networking: Layer 2/3 switching, VLANs, routing, firewalls and wireless
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- Vendors: DrayTek, WatchGuard, SonicWall, UniFi, Aruba and Meraki
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- Azure: Virtual Machines, networking and VPN connectivity
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- Backup & DR: Datto, Acronis and Redstor
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- Security: Microsoft Defender, Bitdefender and Hornetsecurity
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- Scripting: PowerShell
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You don't need experience with every product listed above. Strong infrastructure, Microsoft cloud and networking experience is more important, alongside the ability and willingness to learn new technologies.
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What we're looking for
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- Strong experience delivering IT infrastructure and cloud projects
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- Ideally experience within an MSP, IT services or Professional Services environment
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- Hands-on Microsoft 365, Windows Server and Active Directory experience
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- Good understanding of networking, including switching, routing, VLANs and firewalls
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- Experience with virtualisation and cloud technologies
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- Ability to independently take projects from scoping through to implementation and handover
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- Strong customer-facing and communication skills
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- Good technical documentation skills
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- Relevant Microsoft, networking or infrastructure certifications would be advantageous
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- Full UK driving licence and willingness to occasionally visit customer sites
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This would suit an experienced Infrastructure or Projects Engineer who enjoys building and implementing solutions rather than simply supporting them, and wants exposure to a varied pipeline of customer projects across cloud, infrastructure and networking.
IT Projects Engineer in St Albans employer: Neoci Ltd
Neoci Ltd. is an exceptional employer that values innovation and collaboration, particularly in the vibrant public sector landscape of Swansea. With a strong commitment to employee development, we offer numerous growth opportunities and foster a supportive work culture that encourages teamwork and excellence. Join us to make a meaningful impact while enjoying a dynamic work environment that prioritises both professional and personal fulfilment.
