Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage IT support and lead exciting project deliveries for diverse customers.
- Company: Join a dynamic Managed Service Provider with a focus on innovation.
- Benefits: Enjoy a competitive salary, company vehicle, and ongoing training opportunities.
- Other info: Great chance to grow in a supportive team environment.
- Why this job: Be a key player in shaping IT services while making a real impact.
- Qualifications: 3-5 years of IT support experience and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
We are looking for a well-rounded IT Engineer who can take ownership of both day-to-day support and full project delivery. This role combines service desk responsibilities with end-to-end project management, including customer onboarding, migrations, and solution design.
You will play a key role within the IT team, contributing across all areas of service delivery while also helping shape the direction of our IT services offering.
Key Responsibilities- Work as part of the IT team to manage and resolve support tickets across customer environments.
- Provide remote support to customers from the office and attend site visits where required.
- Configure and deploy laptops, desktops, and Mac devices (Azure/Entra joined).
- Support Microsoft 365 environments including Exchange, SharePoint, OneDrive and Teams.
- Deploy and support security solutions including endpoint security, email security, backup, RMM, security awareness training, and password management tools.
- Work with and support solutions within the Acronis stack.
- Lead IT onboarding projects from discovery through to delivery.
- Conduct discovery calls and audits of customer infrastructure.
- Design and implement IT solutions based on customer requirements.
- Deliver migrations (e.g. server to cloud, NAS to SharePoint, tenant migrations).
- Manage project timelines, documentation, and customer communication.
- Attend customer sites to support installations and project delivery.
- Contribute to internal IT projects and continuous improvement initiatives.
- Support product selection, testing, and rollout of new services.
- Help shape and refine F One’s IT service offering.
- Minimum 3–5+ years’ experience in IT support, ideally within an MSP environment.
- Proven experience delivering IT projects or migrations.
- Strong understanding of Microsoft 365 and cloud technologies.
- Experience deploying security solutions such as endpoint protection, email security, backup, or RMM platforms.
- Ability to manage multiple workstreams across support and project delivery.
- Excellent communication and customer-facing skills.
- Comfortable working independently and taking ownership.
- Full UK driving licence.
- Willingness to travel to customer sites as part of the role.
- A well-rounded engineer who is comfortable across both support and project work.
- Someone who can take ownership of customer onboarding and delivery.
- A proactive individual who can contribute to the growth and evolution of our IT services.
- Competitive salary.
- Company vehicle.
- Ongoing training and development.
- Opportunity to play a key role in a growing MSP.
- Company and team-based incentives.
IT Project Engineer in Southampton employer: Neoci Ltd
Contact Detail:
Neoci Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Project Engineer in Southampton
✨Tip Number 1
Network like a pro! Reach out to your connections in the IT field and let them know you're on the hunt for an IT Project Engineer role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your past projects, especially those involving Microsoft 365 and cloud technologies. This will give potential employers a clear picture of what you can bring to the table.
✨Tip Number 3
Ace the interview by being ready to discuss specific examples from your experience. Think about times you've led onboarding projects or resolved tricky support tickets, and be prepared to share those stories with confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team at StudySmarter.
We think you need these skills to ace IT Project Engineer in Southampton
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your IT support and project management experience, especially with Microsoft 365 and cloud technologies. We want to see how you can take ownership of projects and support!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for the IT Project Engineer role. Share specific examples of past projects or migrations you've led, and how you’ve contributed to service delivery. We love a good story!
Show Off Your Communication Skills: Since this role involves customer interaction, make sure your application showcases your excellent communication skills. Whether it's in your CV or cover letter, let us know how you've effectively communicated with clients and managed expectations in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re keen on joining the StudySmarter team!
How to prepare for a job interview at Neoci Ltd
✨Know Your Tech Inside Out
Make sure you brush up on your knowledge of Microsoft 365, Azure, and security solutions. Be ready to discuss specific projects you've worked on, especially those involving migrations or customer onboarding. This will show that you’re not just familiar with the tech but have hands-on experience.
✨Showcase Your Project Management Skills
Prepare to talk about how you've managed project timelines and documentation in the past. Use examples that highlight your ability to juggle multiple workstreams while keeping customers informed. This is key for the role, so make it a focal point in your answers.
✨Demonstrate Your Customer-Facing Experience
Since this role involves a lot of customer interaction, think of instances where you've successfully resolved support tickets or conducted discovery calls. Highlight your communication skills and how you’ve built relationships with clients, as this will resonate well with the interviewers.
✨Be Ready to Discuss Continuous Improvement
The company values growth and evolution in IT services, so come prepared with ideas on how you can contribute to internal projects or improve existing processes. Showing that you’re proactive and forward-thinking will set you apart from other candidates.