At a Glance
- Tasks: Streamline processes and drive tech solutions to boost business efficiency.
- Company: Leading communications company focused on innovation and exceptional service.
- Benefits: Competitive salary, flexible working hours, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on collaboration and continuous improvement.
- Why this job: Be the bridge between teams and tech, making a real impact on operations.
- Qualifications: Strong organisational skills and a knack for technology.
The predicted salary is between 35000 - 45000 £ per year.
We are a leading company in the communications industry, committed to delivering exceptional service and innovative solutions. We are seeking a highly organised and technically capable Operations Analyst to support the operational needs of our growing business. This role involves working across departments to streamline processes, manage systems, and help drive technology-based solutions that improve business efficiency. You’ll act as a key link between business teams and developers, ensuring that operational needs are clearly translated into actionable technical requirements. This is a hands-on role ideal for someone who is tech-savvy, resourceful, and comfortable working across both people and platforms.
Key Responsibilities:
- Work with cross-functional teams to understand workflows and identify inefficiencies.
- Map and document processes; propose and implement improvements using technology.
- Gather business requirements and translate them into clear, actionable requests for developers.
- Oversee the configuration and ongoing maintenance of business-critical systems.
- Support systems integration, automation, and the implementation of new tools or platforms.
- Support process improvement by recommending ways to reduce manual work, improve accuracy, or speed up workflows.
- Track projects and actions to ensure operational improvements are achieved.
Operations Analyst employer: Neoci Ltd
As a leading player in the communications industry, we pride ourselves on fostering a dynamic and inclusive work culture that prioritises innovation and collaboration. Our Operations Analyst role offers not only competitive benefits and opportunities for professional growth but also the chance to work in a vibrant environment where your contributions directly impact our success. Join us to be part of a forward-thinking team that values your expertise and encourages continuous learning.