At a Glance
- Tasks: Lead technology strategy and build innovative cloud communication products.
- Company: Fast-growing UK tech business specialising in cloud communications and AI solutions.
- Benefits: Competitive salary, performance-based bonus, and opportunity for career growth.
- Other info: Highly visible role with real influence on company direction.
- Why this job: Shape the future of customer engagement with cutting-edge technology.
- Qualifications: Senior leadership experience in tech, especially in UCaaS, CCaaS, or CPaaS.
The predicted salary is between 100000 - 150000 £ per year.
A fast-growing UK technology business specialising in cloud communications, customer engagement platforms and AI-driven solutions is looking for a commercially minded and technically hands-on CTO to lead its next phase of growth. This is a senior leadership role for someone who can shape technology strategy, build scalable products, lead engineering teams and work closely with commercial leadership to bring innovative solutions to market. The business operates within the UCaaS, CCaaS and CPaaS space, delivering advanced cloud-based communication and customer engagement solutions using modern cloud infrastructure, AI technologies and secure payment integrations.
The Role
You will take ownership of the company's technology vision, product roadmap and engineering capability, helping drive the next generation of customer engagement and communications products. This role combines strategic leadership with strong technical understanding and customer-facing involvement.
Key Responsibilities
- Define and lead the overall technology and product strategy
- Build and scale a high-performing product development function
- Develop and deliver a multi-year product roadmap
- Oversee the design, development and launch of cloud-native SaaS products
- Drive the adoption of AI across products and internal development processes
- Lead modern DevOps, CI/CD and cloud infrastructure practices
- Support solution engineering, professional services and customer experience teams
- Deliver technical workshops, demonstrations and training sessions
- Work closely with sales and operations leadership to align technology with commercial goals
- Represent the business in customer meetings, partner engagements and industry events
Required Experience
- Previous experience in a senior technology leadership role such as CTO, VP Engineering, Head of Product Engineering, Technical Director or similar.
- Strong background within UCaaS, CCaaS, CPaaS, MSP or cloud communications environments
- Experience with Twilio Flex, Twilio APIs, AWS or programmable communications platforms
- Understanding of AI-driven contact centre technologies including analytics, automation and conversational AI
- Experience building scalable SaaS products and engineering teams
- Strong stakeholder management and leadership skills
- Experience working within Agile/Scrum development environments
- Right to work in the UK
Desirable Experience
- Experience in secure payment integrations and PCI-compliant environments
- Knowledge of ISO27001, GDPR and UK data privacy standards
- Experience working with enterprise or public sector customers
- Understanding of omnichannel customer engagement platforms
What's On Offer
- Senior leadership position within a growing technology business
- Opportunity to shape innovative cloud communications and AI products
- Highly visible role with real influence on company direction
- Competitive salary and performance-based bonus
- Opportunity to build and lead a growing technical function
Chief Technology Officer in Manchester employer: Neoci Ltd
Join a dynamic and fast-growing technology business in the heart of the UK, where innovation meets opportunity. As a Chief Technology Officer, you will not only lead the charge in shaping cutting-edge cloud communications and AI-driven solutions but also enjoy a collaborative work culture that prioritises employee growth and development. With competitive salaries, performance-based bonuses, and the chance to influence the company's strategic direction, this role offers a unique platform for impactful leadership in a thriving sector.
StudySmarter Expert Advice🤫
We think this is how you could land Chief Technology Officer in Manchester
✨Network Like a Pro
Get out there and connect with people in the industry! Attend tech meetups, conferences, or webinars related to cloud communications and AI. You never know who might be looking for a CTO or who can introduce you to someone who is.
✨Showcase Your Expertise
Create a personal brand that highlights your experience in UCaaS, CCaaS, and CPaaS. Share insights on LinkedIn or write articles about your journey in tech leadership. This will position you as a thought leader and attract attention from companies looking for someone like you.
✨Leverage Our Website
Don’t forget to check out our website for job openings! We often have roles that match your skills, and applying through us can give you an edge. Plus, we’re always on the lookout for talented individuals to join our team.
✨Prepare for Interviews
When you land an interview, be ready to discuss not just your technical skills but also how you can align technology with commercial goals. Prepare examples of how you've led teams and driven product strategy in previous roles to impress the hiring managers.
We think you need these skills to ace Chief Technology Officer in Manchester
Some tips for your application 🫡
Show Your Passion for Technology:When writing your application, let your enthusiasm for technology shine through. We want to see how your experience aligns with our mission in cloud communications and AI-driven solutions. Share specific examples of projects or technologies that excite you!
Tailor Your Application:Make sure to customise your application to reflect the key responsibilities and required experience mentioned in the job description. Highlight your previous roles in senior technology leadership and how they relate to shaping technology strategy and building scalable products.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon unless it’s relevant. Use bullet points where possible to make your achievements stand out, especially in areas like product development and engineering leadership.
Apply Through Our Website:We encourage you to submit your application through our website. This ensures we receive all the necessary information and helps us keep track of your application. Plus, it shows you're serious about joining our team at StudySmarter!
How to prepare for a job interview at Neoci Ltd
✨Know Your Tech Inside Out
As a CTO, you’ll need to demonstrate a deep understanding of cloud communications and AI technologies. Brush up on your knowledge of UCaaS, CCaaS, and CPaaS solutions, and be ready to discuss how you've successfully implemented these in previous roles.
✨Showcase Your Leadership Skills
This role is all about leading teams and driving strategy. Prepare examples of how you've built high-performing engineering teams and aligned technology with commercial goals. Highlight your experience in Agile/Scrum environments to show you're adaptable and forward-thinking.
✨Align with Business Goals
Understand the company's vision and how your technology strategy can support it. Be prepared to discuss how you would develop a product roadmap that aligns with their commercial objectives, and think about innovative solutions you could bring to market.
✨Engage with Real-World Scenarios
Expect to engage in discussions about real-world applications of your tech knowledge. Prepare for technical workshops or demonstrations that showcase your ability to communicate complex ideas clearly, especially in customer-facing situations.
