Credit Controller from Software in Eastleigh, Hampshire

Job Description Credit Controller £Eastleigh, Southampton – Office based We are a communications specialist based in Eastleigh, Southampton that provides businesses with virtual telephone numbers, website design & build, digital marketing, broadband, VoIP and office telephone systems. We are a scaling fast paced business that are targeting strong growth in the coming years following recent investment. We are intent on retaining the positive culture that has been the foundation of our success whilst we embark on our growth journey. We are seeking a full-time Credit Controller who will be based in Eastleigh, Southampton to support the Finance department in managing the company’s debtor ledger, ensuring timely payment of debts, reducing outstanding balances, and maintaining healthy cash flow. The role is crucial in supporting the business’s financial stability through strong customer communication and effective collection procedures. Monitor and manage the collection of all outstanding accounts. Reconcile customer accounts and produce statements. Escalate problem accounts internally and propose actions such as suspending customers services or initiating legal recovery processes. Maintain the billing inbox, ensuring emails are dealt with swiftly and professionally. Assist with the preparation and completion of the monthly billing run. Assist with month-end closing by ensuring all cash receipts are posted accurately and timely in the billing platform. Proven experience in credit control or accounts receivable. Strong proficiency in Microsoft Office, with an emphasis on Excel. Willingness to learn and grow within the finance department. 25 days holiday plus bank holiday ~ Opportunities for professional development and growth ~ Vibrant and inclusive work culture