At a Glance
- Tasks: Lead the installation and support of LG iPECS systems, delivering top-notch customer solutions.
- Company: A growing telecoms provider focused on innovation and customer satisfaction.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with a mix of engineering and technical leadership.
- Why this job: Become the go-to expert in iPECS and influence technology direction.
- Qualifications: Experience with VoIP and LG iPECS systems, plus strong problem-solving skills.
The predicted salary is between 40000 - 50000 € per year.
We’re working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth. They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions. This role will play a key part in enabling the business to:
- Expand its iPECS customer base
- Deliver high-quality installations and migrations
- Provide internal expertise to support sales and customer decision-making
This is a hands-on engineering role with real influence over technology direction and customer outcomes.
Key Responsibilities- Act as the lead engineer for LG iPECS solutions across the business
- Installation, configuration and support of:
- iPECS eMG / UCP systems
- iPECS Cloud / iPECS ONE
- Design and deliver customer solutions using iPECS (on-prem, hybrid, cloud)
- Support the business in positioning and selling iPECS to new and existing customers
- Lead on migrations from legacy PBX and alternative platforms to iPECS
- Provide technical input during pre-sales discussions and solution design
- Configure and support:
- SIP trunks (Gamma, BT, etc.)
- Call flows, routing, auto attendants
- Troubleshoot VoIP and network issues: VLANs, QoS, latency, jitter, packet loss
- Support and mentor other engineers on iPECS where required
- Maintain documentation and best practice standards
- Strong background as a Telecoms Engineer / VoIP Engineer / UC Engineer
- Proven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud)
- Experience delivering end-to-end installations and customer solutions
- Solid understanding of:
- VoIP / SIP / Hosted Telephony
- Networking (TCP/IP, VLANs, QoS, firewalls, routing)
- Experience working in a telecoms reseller, MSP or ISP environment
- Comfortable in customer-facing and solution-led discussions
- Full UK driving licence
- Experience supporting or migrating from legacy platforms such as Avaya IP Office
- Exposure to hosted platforms such as Gamma Horizon
- Experience with telephony migrations (on-prem cloud / hybrid)
- Knowledge of Wireshark / VoIP diagnostics tools
- Exposure to Microsoft Teams Direct Routing / Operator Connect
- Opportunity to become the go-to iPECS expert within the business
- Direct involvement in growing a key product offering
- Influence over technical standards, solutions and customer delivery
- A mix of engineering, solution design and technical leadership
iPECS Telecoms Engineer in Colchester employer: Neoci Ltd
Join a dynamic and innovative telecoms and managed services provider that prioritises employee growth and development. As an iPECS Telecoms Engineer, you will enjoy a collaborative work culture that encourages technical leadership and offers opportunities to influence key product offerings. With a focus on high-quality installations and customer solutions, this role provides a unique chance to become the go-to expert in a rapidly expanding sector, all while being part of a supportive team dedicated to your success.
StudySmarter Expert Advice🤫
We think this is how you could land iPECS Telecoms Engineer in Colchester
✨Tip Number 1
Network like a pro! Attend industry events, webinars, or local meetups related to telecoms. It's a great way to meet potential employers and get your name out there.
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your past projects with LG iPECS systems. This can really set you apart during interviews and give employers a taste of what you can do.
✨Tip Number 3
Practice makes perfect! Prepare for technical interviews by brushing up on your VoIP and networking knowledge. Be ready to discuss troubleshooting scenarios and how you've tackled them in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace iPECS Telecoms Engineer in Colchester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your experience with LG iPECS systems and any relevant telecoms projects. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about the iPECS platform and how you can contribute to our growth. Keep it engaging and personal – we love to see your personality come through.
Showcase Problem-Solving Skills:In your application, highlight specific examples where you've tackled VoIP or network issues. We’re looking for someone who can troubleshoot effectively, so share those success stories that demonstrate your expertise!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Neoci Ltd
✨Know Your iPECS Inside Out
Make sure you brush up on your knowledge of LG iPECS systems, including eMG, UCP, and iPECS Cloud. Be prepared to discuss specific installations and customer solutions you've worked on, as this will show your hands-on experience and expertise.
✨Showcase Your Troubleshooting Skills
Be ready to talk about how you've tackled VoIP and network issues in the past. Prepare examples that highlight your understanding of VLANs, QoS, and other networking concepts, as well as how you resolved real-world problems.
✨Demonstrate Customer-Facing Experience
Since this role involves customer interactions, think of instances where you've successfully engaged with clients. Share stories that illustrate your ability to lead solution-led discussions and how you’ve supported customers through migrations or installations.
✨Prepare for Technical Leadership Questions
As a potential technical lead, expect questions about mentoring and supporting other engineers. Reflect on your past experiences where you've guided team members or contributed to best practice standards, and be ready to share those insights.
