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For Companies At a Glance
- Tasks: Lead the installation and support of LG iPECS systems while designing customer solutions.
- Company: A growing telecoms provider focused on innovative managed services.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with a mix of engineering, solution design, and technical leadership.
- Why this job: Become the go-to expert in a key technology and influence customer outcomes.
- Qualifications: Strong background in telecoms with hands-on experience in LG iPECS systems.
The predicted salary is between 40000 - 50000 £ per year.
We’re working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth. They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions. This role will play a key part in enabling the business to:
- Expand its iPECS customer base
- Deliver high-quality installations and migrations
- Provide internal expertise to support sales and customer decision-making
This is a hands-on engineering role with real influence over technology direction and customer outcomes.
Key Responsibilities
- Act as the lead engineer for LG iPECS solutions across the business
- Installation, configuration and support of:
- iPECS eMG / UCP systems
- iPECS Cloud / iPECS ONE
- SIP trunks (Gamma, BT, etc.)
- Call flows, routing, auto attendants
- VLANs, QoS, latency, jitter, packet loss
Required Experience
- Strong background as a Telecoms Engineer / VoIP Engineer / UC Engineer
- Proven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud)
- Experience delivering end-to-end installations and customer solutions
- Solid understanding of:
- VoIP / SIP / Hosted Telephony
- Networking (TCP/IP, VLANs, QoS, firewalls, routing)
Highly Desirable
- Experience supporting or migrating from legacy platforms such as Avaya IP Office
- Exposure to hosted platforms such as Gamma Horizon
- Experience with telephony migrations (on-prem cloud / hybrid)
- Knowledge of Wireshark / VoIP diagnostics tools
- Exposure to Microsoft Teams Direct Routing / Operator Connect
What Makes This Role Different
- Opportunity to become the go-to iPECS expert within the business
- Direct involvement in growing a key product offering
- Influence over technical standards, solutions and customer delivery
- A mix of engineering, solution design and technical leadership
Locations
Telecoms Engineer - Service in Colchester, Essex employer: Neoci Ltd
Contact Detail:
Neoci Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecoms Engineer - Service in Colchester, Essex
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential colleagues or mentors on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! If you’ve got experience with LG iPECS systems, make sure to highlight that in conversations. Offer to demonstrate your knowledge during interviews or even in casual chats with industry professionals. It’s all about proving you’re the go-to person for iPECS solutions.
✨Tip Number 3
Don’t just apply for jobs; engage with the companies you’re interested in. Follow them on social media, comment on their posts, and share relevant content. This shows your enthusiasm and can help you stand out when it comes time for interviews.
✨Tip Number 4
Finally, consider applying through our website! We’re always on the lookout for talented individuals like you. Plus, it gives you a chance to showcase your passion for the role right from the start. Let’s get you into that dream job!
We think you need these skills to ace Telecoms Engineer - Service in Colchester, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LG iPECS systems and any relevant telecoms engineering roles. We want to see how your skills match the job description, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about telecoms and how you can contribute to our growth. We love seeing enthusiasm and a clear understanding of the role.
Showcase Your Problem-Solving Skills: In your application, mention specific examples where you've tackled VoIP or network issues. We’re looking for someone who can troubleshoot effectively, so let us know how you’ve made a difference in past roles!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Neoci Ltd
✨Know Your iPECS Inside Out
Make sure you brush up on your knowledge of LG iPECS systems, including eMG, UCP, and iPECS Cloud. Be ready to discuss specific installations and configurations you've handled in the past, as well as any challenges you've overcome.
✨Showcase Your Problem-Solving Skills
Prepare to share examples of how you've troubleshot VoIP and network issues. Think about scenarios involving VLANs, QoS, or packet loss, and be ready to explain your thought process and the solutions you implemented.
✨Demonstrate Customer-Facing Experience
Since this role involves customer interactions, be prepared to discuss your experience in solution-led discussions. Highlight any instances where you've successfully supported sales or guided customers through technical decisions.
✨Be Ready for Technical Leadership Questions
As a potential technical lead, expect questions about mentoring other engineers and maintaining best practice standards. Think of examples where you've taken charge of a project or helped others improve their skills.