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For Companies At a Glance
- Tasks: Lead the installation and support of LG iPECS systems while designing customer solutions.
- Company: A growing telecoms provider focused on innovation and customer satisfaction.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Join a dynamic team with a focus on cutting-edge telecom solutions.
- Why this job: Become the go-to expert in a key technology and influence customer outcomes.
- Qualifications: Experience with VoIP and LG iPECS systems, plus strong problem-solving skills.
The predicted salary is between 45000 - 55000 £ per year.
We’re working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth. They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions. This role will play a key part in enabling the business to:
- Expand its iPECS customer base
- Deliver high-quality installations and migrations
- Provide internal expertise to support sales and customer decision-making
This is a hands-on engineering role with real influence over technology direction and customer outcomes.
Key Responsibilities
- Act as the lead engineer for LG iPECS solutions across the business
- Installation, configuration and support of:
- iPECS eMG / UCP systems
- iPECS Cloud / iPECS ONE
- SIP trunks (Gamma, BT, etc.)
- Call flows, routing, auto attendants
- VLANs, QoS, latency, jitter, packet loss
Required Experience
- Strong background as a Telecoms Engineer / VoIP Engineer / UC Engineer
- Proven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud)
- Experience delivering end-to-end installations and customer solutions
- Solid understanding of:
- VoIP / SIP / Hosted Telephony
- Networking (TCP/IP, VLANs, QoS, firewalls, routing)
Highly Desirable
- Experience supporting or migrating from legacy platforms such as Avaya IP Office
- Exposure to hosted platforms such as Gamma Horizon
- Experience with telephony migrations (on-prem cloud / hybrid)
- Knowledge of Wireshark / VoIP diagnostics tools
- Exposure to Microsoft Teams Direct Routing / Operator Connect
What Makes This Role Different
- Opportunity to become the go-to iPECS expert within the business
- Direct involvement in growing a key product offering
- Influence over technical standards, solutions and customer delivery
- A mix of engineering, solution design and technical leadership
Locations
Telecom Engineer (Hybrid) in Colchester, Essex employer: Neoci Ltd
Contact Detail:
Neoci Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Telecom Engineer (Hybrid) in Colchester, Essex
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with LG iPECS systems, make sure to highlight that in conversations. Offer to demonstrate your knowledge during interviews or even in casual chats with industry professionals. We want to see you shine!
✨Tip Number 3
Don’t just apply for jobs; engage with the companies you’re interested in. Follow them on social media, comment on their posts, and share relevant content. This shows your enthusiasm and can help you stand out from the crowd. Plus, we love seeing proactive candidates!
✨Tip Number 4
Finally, consider applying through our website! It’s a great way to ensure your application gets seen by the right people. Plus, we’re always on the lookout for passionate individuals who want to make a difference in the telecoms space. Let’s get you that dream job!
We think you need these skills to ace Telecom Engineer (Hybrid) in Colchester, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LG iPECS systems and any relevant telecoms projects. We want to see how your skills align with the role, so don’t be shy about showcasing your hands-on experience!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about telecoms and how you can contribute to our growth. We love seeing enthusiasm and a clear understanding of the role.
Showcase Problem-Solving Skills: In your application, mention specific examples where you've troubleshot VoIP or network issues. We’re looking for someone who can think on their feet and provide solutions, so let us know how you’ve done this in the past!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Neoci Ltd
✨Know Your iPECS Inside Out
Make sure you brush up on your knowledge of LG iPECS systems, including eMG, UCP, and Cloud solutions. Be prepared to discuss specific installations and configurations you've handled in the past, as well as any challenges you've overcome.
✨Showcase Your Customer-Facing Skills
Since this role involves customer interactions, think of examples where you've successfully communicated technical solutions to non-technical clients. Highlight your experience in pre-sales discussions and how you've supported customers in making informed decisions.
✨Demonstrate Your Troubleshooting Expertise
Be ready to talk about your approach to troubleshooting VoIP and network issues. Prepare some real-life scenarios where you've resolved problems related to VLANs, QoS, or packet loss, and explain your thought process during those situations.
✨Highlight Your Leadership Experience
As a potential technical lead, it's important to showcase any mentoring or leadership roles you've had. Discuss how you've supported other engineers and contributed to best practice standards, as this will demonstrate your ability to guide the team effectively.