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For Companies At a Glance
- Tasks: Lead the installation and support of LG iPECS systems while designing customer solutions.
- Company: A growing telecoms provider focused on innovative managed services.
- Benefits: Competitive salary, hands-on experience, and opportunities for professional growth.
- Other info: Dynamic role with a mix of engineering and technical leadership.
- Why this job: Become the go-to expert in iPECS and influence technology direction.
- Qualifications: Experience with VoIP and LG iPECS systems is essential.
The predicted salary is between 40000 - 50000 £ per year.
We’re working with a growing telecoms and managed services provider that is investing in LG iPECS as a strategic platform for future growth. They are looking to hire a Senior Telecoms Engineer / iPECS Specialist to take ownership of iPECS within the business, acting as the technical lead for installations, support, and customer solutions. This role will play a key part in enabling the business to:
- Expand its iPECS customer base
- Deliver high-quality installations and migrations
- Provide internal expertise to support sales and customer decision-making
This is a hands-on engineering role with real influence over technology direction and customer outcomes.
Key Responsibilities
- Act as the lead engineer for LG iPECS solutions across the business
- Installation, configuration and support of:
- iPECS eMG / UCP systems
- iPECS Cloud / iPECS ONE
- SIP trunks (Gamma, BT, etc.)
- Call flows, routing, auto attendants
- VLANs, QoS, latency, jitter, packet loss
Required Experience
- Strong background as a Telecoms Engineer / VoIP Engineer / UC Engineer
- Proven hands-on experience with LG iPECS systems (eMG, UCP, iPECS Cloud)
- Experience delivering end-to-end installations and customer solutions
- Solid understanding of:
- VoIP / SIP / Hosted Telephony
- Networking (TCP/IP, VLANs, QoS, firewalls, routing)
Highly Desirable
- Experience supporting or migrating from legacy platforms such as Avaya IP Office
- Exposure to hosted platforms such as Gamma Horizon
- Experience with telephony migrations (on-prem cloud / hybrid)
- Knowledge of Wireshark / VoIP diagnostics tools
- Exposure to Microsoft Teams Direct Routing / Operator Connect
What Makes This Role Different
- Opportunity to become the go-to iPECS expert within the business
- Direct involvement in growing a key product offering
- Influence over technical standards, solutions and customer delivery
- A mix of engineering, solution design and technical leadership
Locations
iPECS Telecoms Engineer in Colchester, Essex employer: Neoci Ltd
Contact Detail:
Neoci Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land iPECS Telecoms Engineer in Colchester, Essex
✨Tip Number 1
Network, network, network! Get out there and connect with people in the telecoms industry. Attend events, join online forums, and don’t be shy about reaching out to potential employers on LinkedIn. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show off your skills! If you’ve got hands-on experience with LG iPECS systems, make sure to highlight that in conversations. We recommend preparing a few examples of past projects or installations you’ve led. This will help you stand out as the go-to expert they’re looking for.
✨Tip Number 3
Don’t forget to follow up! After meeting someone or having an interview, drop them a quick message to say thanks and reiterate your interest. It shows you’re keen and keeps you fresh in their minds. We love a good follow-up!
✨Tip Number 4
Apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of getting noticed. Plus, it’s super easy to navigate. Let’s get you that iPECS Telecoms Engineer role!
We think you need these skills to ace iPECS Telecoms Engineer in Colchester, Essex
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with LG iPECS systems and telecoms engineering. We want to see how your skills match the role, so don’t be shy about showcasing your hands-on experience and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re passionate about iPECS and how you can contribute to our growth. We love seeing enthusiasm and a clear understanding of the role, so let your personality come through!
Showcase Problem-Solving Skills: In your application, highlight specific examples where you've troubleshot VoIP or network issues. We’re looking for someone who can think on their feet and provide solutions, so share those success stories that demonstrate your expertise.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Neoci Ltd
✨Know Your iPECS Inside Out
Make sure you brush up on all things LG iPECS. Familiarise yourself with the eMG, UCP systems, and the Cloud offerings. Being able to discuss specific features and benefits will show that you're not just knowledgeable but genuinely interested in the role.
✨Showcase Your Hands-On Experience
Prepare to share examples of your previous installations and migrations. Highlight any challenges you faced and how you overcame them. This will demonstrate your problem-solving skills and hands-on expertise, which are crucial for this position.
✨Understand Customer Needs
Think about how you can position iPECS solutions to meet customer requirements. Be ready to discuss how you've successfully supported sales and decision-making in the past. This shows that you can bridge the gap between technical knowledge and customer satisfaction.
✨Be Ready to Troubleshoot
Brush up on your troubleshooting skills, especially regarding VoIP and network issues. Prepare to discuss how you would handle common problems like latency or packet loss. This will highlight your technical acumen and readiness to tackle real-world challenges.