Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with clients, provide solutions, and ensure top-notch customer service.
- Company: Join a leading telecommunications company with 60 years of experience and a stellar reputation.
- Benefits: Enjoy comprehensive training, career development, and a supportive team environment.
- Why this job: Be part of a dynamic team that values customer satisfaction and personal growth.
- Qualifications: Looking for motivated individuals with strong organizational skills and a passion for customer service.
- Other info: Opportunity for advancement within a fast-paced and innovative industry.
The predicted salary is between 24000 - 28800 £ per year.
Client Relations Advisor Basingstoke £30k -£32k The Business We are a dynamic and fast paced telecommunications business with nearly 60 years’ experience with a reputation for excellent customer service and unrivalled career development. Each customer is at the heart of our business where we strive to design, deliver and support the very best solutions to underpin their business and daily operations, all supported by our in-house industry leading technical specialists. Our services combine the multiple disciplines below where we overlay each with comprehensive service and high-touch account management. Hosted IP Telephony Data Connectivity Business Mobile Managed IT Services Cyber Security The Team You will join the Client Relations team where comprehensive training and support will be provided from the beginning to enable your success in post and development opportunities within the business. You will be working alongside a driven and ambitious team keen to support you. The Role The position will suit a highly driven and motivated individual, someone who is well organized with a keen eye for detail but most importantly, exceptional customer serv…
Client Relations Advisor employer: Neoci Ltd
Contact Detail:
Neoci Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Relations Advisor
✨Tip Number 1
Familiarize yourself with the telecommunications industry, especially the services mentioned in the job description like Hosted IP Telephony and Cyber Security. This knowledge will help you engage in meaningful conversations during the interview.
✨Tip Number 2
Highlight your customer service experience in previous roles. Be prepared to share specific examples of how you've gone above and beyond for clients, as this is crucial for a Client Relations Advisor.
✨Tip Number 3
Show your enthusiasm for career development. Research the company’s growth opportunities and be ready to discuss how you envision your career path within their organization.
✨Tip Number 4
Prepare questions that demonstrate your interest in the team dynamics and training processes. This shows that you are proactive and genuinely interested in becoming a part of their driven and ambitious team.
We think you need these skills to ace Client Relations Advisor
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly read the job description for the Client Relations Advisor position. Understand the key responsibilities and required skills, so you can tailor your application accordingly.
Highlight Relevant Experience: In your CV and cover letter, emphasize any previous experience in customer service or client relations. Use specific examples that demonstrate your ability to manage accounts and provide excellent service.
Showcase Your Skills: Make sure to highlight your organizational skills and attention to detail in your application. Mention any relevant technical skills or knowledge of telecommunications that could set you apart from other candidates.
Craft a Compelling Cover Letter: Write a personalized cover letter that reflects your enthusiasm for the role and the company. Explain why you are a great fit for the Client Relations team and how you can contribute to their success.
How to prepare for a job interview at Neoci Ltd
✨Show Your Customer Service Skills
Since the role emphasizes exceptional customer service, be prepared to share specific examples of how you've successfully handled customer inquiries or resolved issues in the past. Highlight your ability to empathize with customers and provide tailored solutions.
✨Demonstrate Your Organizational Skills
The job requires someone who is well organized with a keen eye for detail. During the interview, discuss your methods for staying organized and managing multiple tasks effectively. You could mention tools or techniques you use to prioritize your workload.
✨Research the Company and Its Services
Familiarize yourself with the telecommunications industry and the specific services offered by the company, such as Hosted IP Telephony and Cyber Security. This knowledge will help you ask informed questions and show your genuine interest in the role.
✨Express Your Motivation for Career Development
The company values career development, so be sure to express your ambition and desire to grow within the organization. Share your long-term career goals and how you see this position as a stepping stone towards achieving them.
