Neoci Ltd is seeking a Service Delivery Manager to own customer relationships, oversee service performance and drive continual service improvement across a portfolio of clients. You will work with technical teams, Account Managers and senior stakeholders to ensure SLAs are met and services are delivered profitably.
This is a customer-facing, commercially focused role requiring strong relationship management, service reporting and effective escalation management to support account growth and
#J-18808-Ljbffr
Client-Focused Service Delivery Manager employer: Neoci Ltd
Neoci Ltd. is an exceptional employer that values innovation and collaboration, particularly in the vibrant public sector landscape of Swansea. With a strong commitment to employee development, we offer numerous growth opportunities and foster a supportive work culture that encourages teamwork and excellence. Join us to make a meaningful impact while enjoying a dynamic work environment that prioritises both professional and personal fulfilment.
