AV Commissioning Engineer
St Albans – Travel Required
Full time: 40 hours per week + overtime
£45k - £55k
Main purpose of job:
We are a family-run, Audio Visual (AV) company delivering high-quality installation projects across the UK and internationally. We pride ourselves on craftsmanship, strong client relationships, and a hands-on, supportive team culture.
We are seeking an experienced AV Commissioning Engineer to play a key role in delivering exceptional AV installations worldwide. This position combines technical expertise, leadership, and international project experience, making it ideal for someone who thrives in dynamic, project-based environments.
As a central member of the team, you will be responsible for the final commissioning and testing of systems, ensuring that the finished solution works as intended from a technical and end-user perspective. You will also take responsibility for mentoring engineers, maintaining strong client relationships, and upholding the values of a close-knit family business while contributing to its continued growth and success.
Main Responsibilities
- Travel extensively throughout the UK and internationally to support project delivery and client requirements
- Commission and test commercial AV systems to ensure they operate in line with project specifications and customer requirements
- Verify the performance of audio, video, control, conferencing, and AV-over-IP systems through structured testing processes
- Identify, diagnose, and resolve technical issues during the commissioning phase
- Work closely with project and installation teams to address commissioning issues and achieve successful project delivery.
- Test user interfaces and system functionality to ensure an intuitive and reliable end-user experience
- Complete commissioning documentation, test records, and system sign-off reports accurately
- Support system demonstrations, customer handovers, and end-user training where required
- Build positive relationships with customers and act as a professional technical representative of the company on site
- Provide technical support and guidance to installation engineers and junior team members
- Ensure all work is completed in accordance with company policies, health and safety regulations, and industry standards
- Work closely with Project Managers and Installations teams to ensure projects are delivered on time, within scope and to the highest quality standards
- Support continuous improvement initiatives by identifying opportunities to enhance processes, quality and customer satisfaction
- To maintain certifications as required
Qualifications and Experience Required
- Proven experience as an AV Commissioning Engineer within the professional audio visual industry
- Strong knowledge of AV technologies including audio systems, video distribution, control systems, conferencing systems and networked AV Solutions
- Experience commissioning systems from leading manufacturers such as Crestron, Q-SYS,Biamp, Extron, Cisco, Poly, Logitech or equivalent platforms
- Ability to read and interpret technical drawings, schematics, signal flow diagrams and system documentation
- Demonstrable experience delivering complex AV installation project and managing commissioning activities on site
- Excellent fault finding and problem-solving skills
- Full UK Driving licence and willingness to travel internationally and work flexible hours
- Strong customer-facing skills with the ability to communicate effectively with both technical and non-technical customers and colleagues
- Ability to work successfully as part of a team
- Well organized, with excellent time management skills to work to deadlines
- Good knowledge of Microsoft windows
- Right to work in the UK
- Valid Passport
- Physically fit to carry out the duties of the role
- A working knowledge of Health and Safety requirements
Competencies and Skills Required
- Excellent communication and interpersonal skills, capable of building long-term client relationships
- High levels of professionalism and personal accountability
- Commitment to delivering outstanding customer service and maintaining the company’s reputation for quality
- A proactive mindset with a commitment to continuous learning and keeping abreast of developments within the AV industry
- Adaptable and calm under pressure
- A thorough, analytical approach to tasks with effective problem-solving skills
- A positive, helpful approach to providing support and assistance to the team
- A willingness to share experience, knowledge and best practices
- Ability to operate with a high level of accuracy and complete all work in accordance with company procedures.
- A total commitment to focus on and adhere to the company policy on health and safety in all aspects of work.
- Commercial awareness and an understanding of the importance of delivering projects efficiently and profitably
AV Commissioning Engineer employer: Neoci Ltd Careers
Join a forward-thinking company that values innovation and collaboration, offering an excellent work culture where your contributions are recognised and rewarded. As an IT Field Engineer in North London, you'll enjoy competitive salary packages, opportunities for professional development, and the chance to work with diverse clients in both educational and commercial sectors. With a focus on employee growth and a supportive team environment, this role provides a meaningful career path in a dynamic and engaging setting.
