At a Glance
- Tasks: Lead the strategy and vision for our global Membership Plans, optimising subscription experiences.
- Company: Join Tide, a rapidly growing fintech transforming small business banking.
- Benefits: Enjoy competitive pay, generous leave, health insurance, and learning opportunities.
- Other info: Flexible work environment with a strong emphasis on diversity and inclusion.
- Why this job: Shape the future of subscriptions while making a real impact on SMEs.
- Qualifications: 10+ years in product management with a focus on subscriptions and customer experience.
The predicted salary is between 90000 - 110000 £ per year.
At Tide, we help SMEs save time and money in the running of their businesses by offering business accounts and related banking services, as well as a comprehensive set of highly usable and connected administrative solutions, from invoicing to accounting. Tide is transforming the small business banking market and now supports over 2 million members globally across the UK, India, Germany, and France. Using advanced technology, all solutions are designed with SMEs in mind.
This role is central to defining the future of our subscription offering, ensuring it is flexible, competitive, and aligned to member needs. Working closely with cross-functional teams, you will optimise the end-to-end subscription experience. This includes defining and refining membership tiers, benefits, and pricing models, while ensuring seamless lifecycle management—from sign-up and upgrades through to renewals, downgrades, and cancellations.
You will join the Member Engagement Marketing (MEM) product group, responsible for driving engagement, retention, and long-term member value. Membership Plans sit at the heart of this mission, ensuring members clearly understand and experience the value of their Tide membership. You will collaborate closely with Billing, Payments, Marketing, Data, Finance, Engineering, and Design to deliver a frictionless, transparent, and engaging subscription journey.
As Head of Product for Membership Plans, you will:
- Own the strategy, vision, and roadmap for our global Membership Plans, delivering a high-quality, scalable member experience.
- Define, evolve, and optimise subscription tiers, benefits, and pricing, using customer insight and data to drive impact.
- Lead end-to-end product delivery, from discovery through execution, across the full subscription lifecycle.
- Partner cross-functionally to deliver measurable business outcomes, aligned to company OKRs and growth priorities.
- Champion best-in-class user experience, ensuring clarity, transparency, and consistency across all membership touchpoints.
- Mentor and support Product Managers as the team scales.
- Leverage qualitative and quantitative insights to improve retention and long-term member value.
WHAT WE ARE LOOKING FOR:
- 10+ years of product management experience, with proven ownership of subscription, membership, or product-led growth initiatives.
- Strong analytical and commercial capability, with experience defining KPIs/OKRs and driving revenue- and retention-focused outcomes.
- Excellent cross-functional leadership, with the ability to influence senior stakeholders across technical and commercial teams.
- A customer-first, outcome-driven mindset, focused on delivering meaningful, high-impact member experiences.
- Comfort operating in ambiguous, fast-scaling environments, translating complexity into clear priorities and execution plans.
- Clear, confident communicator, able to articulate product vision and trade-offs to diverse audiences.
- Experience building scalable, global products, with awareness of local market and regulatory considerations.
Our location-specific employee benefits are designed to cater to the unique needs of Tideans:
- Competitive Compensation - Competitive salary and share options.
- Time Off – Generous annual leave on top of bank holidays.
- Parental Leave – Paid maternity, paternity, and adoption leave to support your family journey.
- Sabbatical – Extended unpaid and paid leave options after completing milestone years with Tide.
- Access to salary sacrifice benefits – like Nursery and Cycle to Work discounts.
- Health Insurance – Comprehensive Private family insurance plan.
- Life Accident Cover – Comprehensive accidental and life insurance protection.
- Mental Wellbeing – Access to therapy sessions, courses, meditations, and workshops.
- Retirement Planning – Build your retirement fund faster with Tide’s pension scheme on eligible earnings.
- Volunteering Development Days – Paid days annually for volunteering or personal growth.
- Learning Development – Annual budget for books, courses, coaching, and more.
- WOO (Work Outside the Office) – Work from abroad for up to 90 days annually.
- Home Office Setup – Contribution towards setting up your home office.
- Laptop Ownership – Keep your old laptop and get a new one when it’s time for a replacement.
- Snacks Meals – Daily breakfast spread with all-day coffee, tea, and juices.
At Tide, we champion a flexible workplace model that supports both in-person and remote work to cater to the specific needs of our different teams. While remote work is supported, we believe in the power of face-to-face interactions to foster team spirit and collaboration.
At Tide, we believe that we can only succeed if we let our differences enrich our culture. Our Tideans come from a variety of backgrounds and experience levels. We celebrate diversity in our workforce as a cornerstone of our success.
Head of Product - Subscriptions Tide United Kingdom check more → employer: Neobankbeat
Wise is an exceptional employer that fosters a dynamic and inclusive work culture, perfect for those looking to make a significant impact in the fintech industry. With a strong emphasis on employee growth and development, we offer ample opportunities for professional advancement while working alongside talented individuals in a fast-paced environment. Our commitment to innovation and compliance ensures that you will be at the forefront of accounting practices, making your role both meaningful and rewarding.
StudySmarter Expert Advice🤫
We think this is how you could land Head of Product - Subscriptions Tide United Kingdom check more →
✨Tap into Campus Networks
If you're still in uni, don’t forget to engage with your campus's career services and attend finance-related events. Banks often do presentations and recruitment drives on campus, so put yourself out there and make use of these opportunities to show off your passion for the field.
✨Get Certified
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Join finance-focused groups on platforms like LinkedIn and engage in discussions. This can really help you stand out from the crowd, allowing potential employers to see your knowledge and interest in industry trends. Plus, you might stumble upon job postings shared exclusively within the group.
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We think you need these skills to ace Head of Product - Subscriptions Tide United Kingdom check more →
Some tips for your application 🫡
Show Off Your Numbers!:In the banking and financial services world, quantifiable achievements are key. Make sure your CV highlights your grades in relevant subjects, any financial certifications you hold, and specific projects where you've delivered measurable results. Employers love to see how your skills translate into real-world success.
Tailor Your Cover Letter to the Role:When applying for a full-time position, your cover letter should make a direct connection between your experience and the job description. Don't just state your enthusiasm for finance—dive into how your background in banking or financial analysis sets you apart. Let your passion shine through while being specific about what you can bring to Neobankbeat.
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Research and Reflect:Before hitting that 'apply' button on Neobankbeat's website, do a little digging. Look up their recent projects, values, and culture. Reflecting their ethos in your application can make a huge difference and show you’re genuinely interested in being part of the team!
How to prepare for a job interview at Neobankbeat
✨Brush Up on Financial Analysis Skills
Make sure you're well-versed in financial concepts and analytical techniques relevant to banking and financial services. Get comfortable with tools like Excel for modelling or financial forecasting, as technical questions in this area are common during interviews with Neobankbeat.
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✨Show Your Passion for Finance
Since this is a full-time position, employers at Neobankbeat will be keen to see your genuine interest in finance. Be prepared to discuss recent industry trends or news articles that excite you, showcasing your enthusiasm and engagement with the field.
✨Network with Industry Professionals
Before your interview, reach out to current or former Neobankbeat employees on platforms like LinkedIn. They'll offer unique insights into the company's culture and the interview process, which can give us a delightful edge in showcasing a good fit for the team.
