At a Glance
- Tasks: Lead and manage field engineering teams across EMEA, driving high performance and customer satisfaction.
- Company: Join Neo4j, the leader in graph intelligence transforming data into actionable insights.
- Benefits: Competitive salary, dynamic work environment, and opportunities for professional growth.
- Why this job: Make a real impact by shaping innovative solutions in a cutting-edge tech company.
- Qualifications: Leadership experience in field engineering and strong technical understanding of data products.
- Other info: Be part of a vibrant community driving innovation in AI and data relationships.
The predicted salary is between 72000 - 108000 £ per year.
Overview
About Neo4j: Neo4j is the graph intelligence platform that transforms data into knowledge to power the next generation of intelligent applications and AI systems. It includes enterprise-ready knowledge graphs for accurate, explainable, and governed AI; the most comprehensive, trusted, and easy-to-deploy graph capabilities across any environment and data source; and an unmatched ecosystem trusted by 84 of the Fortune 100 and supported by the world’s largest graph community.
Intelligence that works. Results that matter. Built to work everywhere and integrate with everything across every cloud for dynamic, personalized, and autonomous AI systems. We deliver quicker results, contextual knowledge, and solutions that impact customers and employees across the business.
Our Vision: At Neo4j, we have always strived to help the world make sense of data. As business, society and knowledge become increasingly connected, our technology promotes innovation by helping organizations to find and understand data relationships. We created, drive and lead the graph database category, and we’re disrupting how organizations leverage their data to innovate and stay competitive.
The Role: As the Vice President, Solution Engineering - EMEA, you will be responsible for leading and managing the field engineering teams in the EMEA region. You will collaborate closely with sales, product development, and professional services teams to ensure the successful implementation and support of our products/services.
Key Responsibilities
- Provide strategic leadership to the field engineering teams in the EMEA regions, setting and driving high standards for individual and team performance.
- Collaborate with sales teams to understand customer requirements and provide technical expertise in pre-sales and post-sales activities.
- Lead the implementation and deployment of our products/services, ensuring alignment with customer expectations and business goals. The role encompasses both pre- and post-sales responsibilities.
- Build and maintain strong relationships with key customers, serving as a technical advisor and addressing escalated technical issues.
- Work closely with product development teams to provide feedback on customer requirements and potential product enhancements.
- Collaborate with professional services teams to ensure ongoing customer satisfaction and identify opportunities for upsell and expansion.
- Monitor and analyze key performance metrics for the field engineering teams, providing regular updates to executive leadership.
- Stay informed about industry trends, emerging technologies, and competitor activities.
- Provide leadership in developing and maintaining a knowledge base for field engineering teams.
- Collaborate with internal stakeholders to ensure effective communication and alignment on field engineering initiatives.
Qualifications
- Bachelor's degree in Engineering, Computer Science, or a related field (Master's degree is a plus).
- Proven experience in a leadership role focused on field engineering or professional services.
- Deep technical understanding of Data products/services.
- Excellent leadership and team management skills.
- Strong communication and interpersonal skills, with the ability to convey complex technical ideas to diverse audiences.
- Experience in collaborating with sales teams to support pre-sales & post-sales activities.
- Strong problem-solving skills and the ability to think strategically about technical solutions.
- Willingness to travel as needed.
Vice President of Solutions Engineering - EMEA employer: Neo4j
Contact Detail:
Neo4j Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Vice President of Solutions Engineering - EMEA
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend relevant events, and engage with professionals on platforms like LinkedIn. We can’t stress enough how important it is to build relationships that could lead to job opportunities.
✨Tip Number 2
Prepare for interviews by researching the company and its products. Understand Neo4j’s mission and how their technology works. We recommend practising common interview questions and having your own questions ready to show your interest and knowledge.
✨Tip Number 3
Showcase your expertise! Create a portfolio or case studies that highlight your previous work and successes in field engineering. We believe this will help you stand out and demonstrate your value to potential employers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. We’re always looking for talented individuals who are passionate about data and innovation, so make sure you put your best foot forward!
We think you need these skills to ace Vice President of Solutions Engineering - EMEA
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Vice President of Solutions Engineering. Highlight your leadership experience and technical expertise in data products/services, as these are key for us at Neo4j.
Craft a Compelling Cover Letter: Your cover letter should tell us why you're the perfect fit for this role. Share specific examples of how you've led teams and collaborated with sales to drive success in previous positions.
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention instances where you’ve tackled complex technical challenges. We love candidates who can think strategically and provide innovative solutions.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity!
How to prepare for a job interview at Neo4j
✨Know Your Graphs
Make sure you understand the fundamentals of graph databases and how Neo4j stands out in the market. Brush up on their key features and be ready to discuss how they can transform data into actionable insights.
✨Showcase Leadership Experience
Prepare examples from your past roles where you've successfully led teams, especially in field engineering or professional services. Highlight how you set performance standards and drove team success, as this will resonate with their expectations for a VP.
✨Understand Customer Needs
Familiarise yourself with common customer pain points in the industry. Be ready to discuss how you would collaborate with sales teams to address these needs and ensure successful product implementation and support.
✨Stay Ahead of Trends
Research current trends in AI and data management. Be prepared to discuss how these trends could impact Neo4j's offerings and how you can leverage them to enhance customer satisfaction and drive business growth.