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- Tasks: Lead the launch and growth of a disruptive skincare brand across multiple platforms.
- Company: MEND, an innovative autoimmune skin wellness brand ready to shake up the beauty industry.
- Benefits: £40K salary, bonus, and a clear path to COO in a dynamic startup environment.
- Other info: Join a fast-paced team and make a real impact in the skincare market.
- Why this job: Be part of something extraordinary from the start and build a brand with global ambition.
- Qualifications: 5+ years in beauty/wellness operations, startup experience, and strong industry connections.
The predicted salary is between 40000 - 40000 £ per year.
Dublin / London £40,000 pa + bonus | Start: 2 months pre-launch
This is the role you’ve been waiting for. MEND is an autoimmune skin wellness brand about to launch across the UK and Ireland. We’re not entering the beauty industry quietly. We’re here to disrupt it. And we need someone brilliant to help us do it.
We’re looking for a Brand & Retail Manager who thinks like a founder, moves like an operator, and knows this industry cold. Someone who doesn’t just want a seat at the table but wants to build the table. This role has a clear trajectory to COO as the brand scales. This is not a maintenance role. This is a build. You’ll own the full ecosystem from day one: Ecommerce, Retail, Logistics, Community, Brand.
The initial route to market is TikTok Shop, Amazon, and our own website, with retail partnerships to follow across the UK and Irish markets. You’ll be the person making sure every moving part is connected, accountable, and flying. You’ll set up supply chain from scratch: Warehousing, Cost management, Sourcing, Procurement. You’ll build and lead a team. You’ll hit revenue targets and milestones. You’ll host community events and nurture the kind of brand loyalty that turns customers into advocates. You’ll drive a five-star consumer experience at every single touchpoint. You’ll also need to understand the legal and regulatory landscape and be ready to support fundraising prep as we scale.
Who you are:
- You’re a multitasker who thrives in a start-up environment. Self-sufficient. Accountable. Obsessively organised with an eye across every aspect of the business.
- You’ve ideally built or launched your own brand, or you’ve been deep inside a start-up where you had to wear every hat.
- You come from a beauty or skincare background. Experience in wellness, eczema, psoriasis, or the global skin conditions space is a huge plus.
- You understand what it means to launch a brand in the UK and Ireland with a global mindset from day one.
- You have at least five years of operational experience in beauty or wellness.
- You’ve worked with or alongside brands like Charlotte Tilbury, REFY, The Ordinary, or similar.
- You’re not an account manager. You’re a retail and operations leader with serious industry connections.
- You’re based in or between Dublin and London. You understand both the UK and Irish markets and ideally work in one while knowing the other well.
What we offer:
- A £40K base with bonus.
- A genuine founding role in a brand with global ambition.
- A clear path to COO.
- And the chance to be part of something extraordinary from the very beginning.
- You won’t be joining a machine. You’ll be building one.
The process:
- Application review → phone screen → written assessment (case study and personal statement) → first interview → panel interview → references → offer.
The written assessment asks you to tackle a real brief: getting MEND into key retailers or developing a launch strategy. We want to see how you think, not just what you’ve done.
If you’ve been waiting for the right brand to go all in on, this is it. Apply now with your CV and cover letter.
Brand & Retail Manager in London employer: Neo Noor
Contact Detail:
Neo Noor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand & Retail Manager in London
✨Tip Number 1
Get to know the brand inside out! Research MEND's products, values, and mission. When you understand what makes them tick, you can tailor your approach in interviews and show how you can contribute to their vision.
✨Tip Number 2
Network like a pro! Connect with industry professionals on LinkedIn or attend relevant events. Building relationships can open doors and give you insights into the company culture and expectations.
✨Tip Number 3
Prepare for the written assessment by brainstorming ideas on how to launch MEND effectively. Think about innovative strategies for TikTok Shop and retail partnerships. Show us your creative thinking and operational savvy!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets the attention it deserves. Plus, it shows you’re serious about joining the MEND team and being part of something extraordinary.
We think you need these skills to ace Brand & Retail Manager in London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure to highlight your passion for the beauty and wellness industry, and how your experience aligns with our mission at MEND. We want to see your personality come through, so don’t hold back!
Showcase Your Relevant Experience: When detailing your CV, focus on your operational experience in beauty or wellness. We’re looking for someone who’s been in the trenches, so share specific examples of how you’ve built or launched brands. This is your moment to show us what you can bring to the table!
Tackle the Written Assessment with Care: The written assessment is key! We want to see your strategic thinking in action. Take your time to develop a solid launch strategy or retail plan that reflects your understanding of the UK and Irish markets. Show us how you’d make MEND a household name!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to keep track of your application and ensure it gets the attention it deserves. Plus, it shows you’re serious about joining our team at MEND!
How to prepare for a job interview at Neo Noor
✨Know Your Brand Inside Out
Before the interview, dive deep into MEND's mission, values, and products. Understand the autoimmune skin wellness space and be ready to discuss how you can disrupt the beauty industry. Show them you’re not just familiar with the brand but passionate about it.
✨Prepare for the Case Study
The written assessment is your chance to shine. Think strategically about getting MEND into key retailers or developing a launch strategy. Prepare a few ideas in advance that showcase your operational experience and creativity. They want to see how you think, so make it count!
✨Showcase Your Multitasking Skills
This role is all about wearing multiple hats. Be ready to share examples from your past where you successfully managed various aspects of a business simultaneously. Highlight your organisational skills and how you keep everything connected and accountable.
✨Connect with the Market
Demonstrate your understanding of both the UK and Irish markets. Bring insights about consumer behaviour, trends, and potential challenges in the beauty and wellness sectors. This will show that you’re not just a candidate; you’re a market-savvy leader ready to build something extraordinary.