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- Tasks: Lead the launch and growth of a disruptive skincare brand across eCommerce and retail.
- Company: Join MEND, an innovative autoimmune skin wellness brand ready to shake up the beauty industry.
- Benefits: Competitive salary, bonus potential, and a clear path to COO.
- Other info: Dynamic role with opportunities to shape the brand and community engagement.
- Why this job: Be part of something extraordinary from the start and build a brand with global ambition.
- Qualifications: 5+ years in beauty/wellness operations; startup experience preferred.
The predicted salary is between 40000 - 40000 £ per year.
Dublin / London £40,000 pa + bonus | Start: 2 months pre-launch
This is the role you’ve been waiting for. MEND is an autoimmune skin wellness brand about to launch across the UK and Ireland. We’re not entering the beauty industry quietly. We’re here to disrupt it. And we need someone brilliant to help us do it.
We’re looking for a Brand & Retail Manager who thinks like a founder, moves like an operator, and knows this industry cold. Someone who doesn’t just want a seat at the table but wants to build the table. This role has a clear trajectory to COO as the brand scales. This is not a maintenance role. This is a build. You’ll own the full ecosystem from day one:
- Ecommerce
- Retail
- Logistics
- Community
- Brand
The initial route to market is TikTok Shop, Amazon, and our own website, with retail partnerships to follow across the UK and Irish markets. You’ll be the person making sure every moving part is connected, accountable, and flying. You’ll set up supply chain from scratch, including:
- Warehousing
- Cost management
- Sourcing
- Procurement
You’ll build and lead a team. You’ll hit revenue targets and milestones. You’ll host community events and nurture the kind of brand loyalty that turns customers into advocates. You’ll drive a five-star consumer experience at every single touchpoint. You’ll also need to understand the legal and regulatory landscape and be ready to support fundraising prep as we scale.
Three hero products. Branding done. Credibility established. Now we need the person who makes it real.
Who you are:
You’re a multitasker who thrives in a start-up environment. Self-sufficient. Accountable. Obsessively organised with an eye across every aspect of the business. You’ve ideally built or launched your own brand, or you’ve been deep inside a start-up where you had to wear every hat. You come from a beauty or skincare background. Experience in wellness, eczema, psoriasis, or the global skin conditions space is a huge plus. You understand what it means to launch a brand in the UK and Ireland with a global mindset from day one. You have at least five years of operational experience in beauty or wellness. You’ve worked with or alongside brands like Charlotte Tilbury, REFY, The Ordinary, or similar. You’re not an account manager. You’re a retail and operations leader with serious industry connections. You’re based in or between Dublin and London. You understand both the UK and Irish markets and ideally work in one while knowing the other well.
What we offer:
A £40K base with bonus. A genuine founding role in a brand with global ambition. A clear path to COO. And the chance to be part of something extraordinary from the very beginning. You won’t be joining a machine. You’ll be building one.
The process:
Application review → phone screen → written assessment (case study and personal statement) → first interview → panel interview → references → offer. The written assessment asks you to tackle a real brief: getting MEND into key retailers or developing a launch strategy. We want to see how you think, not just what you’ve done.
If you’ve been waiting for the right brand to go all in on, this is it. Apply now with your CV and cover letter.
Brand & Retail Manager in City of London employer: Neo Noor
Contact Detail:
Neo Noor Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Brand & Retail Manager in City of London
✨Tip Number 1
Get to know the brand inside out! Research MEND's products, values, and mission. When you understand what makes us tick, you can tailor your approach in interviews and show how you can contribute to our vision.
✨Tip Number 2
Network like a pro! Connect with industry professionals on LinkedIn or attend relevant events. Building relationships can open doors and give you insights into the beauty and wellness sectors that will set you apart from other candidates.
✨Tip Number 3
Prepare for the written assessment by thinking strategically. We want to see your thought process, so practice developing launch strategies or retail plans. Show us how you’d tackle getting MEND into key retailers!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re genuinely interested in being part of our journey from the ground up.
We think you need these skills to ace Brand & Retail Manager in City of London
Some tips for your application 🫡
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Make sure it reflects your passion for the brand and showcases how your experience aligns with our mission. We want to see your personality, so don’t hold back!
Tailor Your CV: Don’t just send a generic CV. Tailor it to highlight your relevant experience in beauty or wellness, especially any roles where you’ve launched or built brands. We’re looking for specifics that show us you know this industry inside out.
Showcase Your Strategic Thinking: In the written assessment, we want to see how you think strategically. Don’t just list what you’ve done; explain how you’d tackle getting MEND into key retailers or developing a launch strategy. Be bold and innovative!
Apply Through Our Website: Make sure to apply through our website! It’s the best way for us to keep track of your application and ensures you’re considered for this exciting opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Neo Noor
✨Know Your Brand Inside Out
Before the interview, dive deep into MEND's mission, values, and products. Understand the autoimmune skin wellness space and be ready to discuss how you can contribute to disrupting the beauty industry. Show them you’re not just interested in the role but passionate about the brand.
✨Prepare for Real-World Scenarios
Since the written assessment involves tackling a real brief, think about potential strategies for getting MEND into key retailers or launching effectively. Prepare examples from your past experiences where you've successfully navigated similar challenges, showcasing your problem-solving skills.
✨Showcase Your Multitasking Skills
This role requires someone who can juggle multiple responsibilities. Be ready to share specific instances where you’ve managed various aspects of a business simultaneously, whether it’s eCommerce, logistics, or community engagement. Highlight your organisational skills and ability to keep everything on track.
✨Connect with the Market
Demonstrate your understanding of both the UK and Irish markets. Bring insights about consumer behaviour, trends, and preferences in beauty and wellness. This will show that you’re not just a fit for the role but also have a strategic mindset that aligns with MEND's ambitions.