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- Tasks: Provide essential support to patients and assist the healthcare team in delivering top-notch care.
- Company: Join NEMS, a not-for-profit organisation dedicated to high-quality urgent care services.
- Benefits: Enjoy 25 days holiday, flexible working, and continuous professional development opportunities.
- Why this job: Make a real difference in patients' lives while gaining valuable healthcare experience.
- Qualifications: GCSEs in English and Maths, plus NVQ Level 3 in Health and Social Care.
- Other info: Dynamic role with opportunities for growth in a supportive environment.
NEMS have an exciting opportunity for an experienced Healthcare Assistant to join our team!
The Healthcare Assistant performs the first assessment for walk in patients. They are responsible (with support) for assessing patients safety to wait. Healthcare Assistants must complete an extended competency requirement, which includes: red flag analysis and escalation requirements etc.
Main duties of the job
Healthcare Assistants work as part of the team, providing clinical support to the multidisciplinary team and to assist other members of the team to ensure a high standard of patient care. Working under the supervision of a clinician and in accordance with specific practice guidelines and protocols, be responsible for performing specific duties including basic vital observations. The Healthcare Assistant will also undertake basic housekeeping duties as directed by the clinician in charge and have a flexible approach to shift patterns and service needs which may involve working in different areas or cross site working.
About us
NEMS CBS is a high quality, high performing; not-for-profit organisation which delivers integrated urgent care and urgent primary care services to over 1 million patients. Responsive, adaptable and continually evolving, we have a reputation for delivering locally tailored, safe, effective and cost-efficient services with high levels of patient satisfaction.
We are committed to investing in our people and have an established programme of learning and development, successfully developing our own Urgent Care Practitioners and Advanced Clinical Practitioners.
NEMS currently operates 3 main services: (1) Integrated Urgent Care across Nottinghamshire serving a patient population of over 1million, including home visiting, remote consultation and clinical assessment services; (2) Urgent Primary care provision located within the A&E Department at QMC, (3) A 24-hour walk-in urgent primary care service adjacent to Kings Mill Hospital A&E, Mansfield.
Core benefits for the NEMS workforce:
- 25 days of holiday entitlement + bank holidays (pro rata)
- Compassionate Leave
- Access ongoing continuous professional development
- Regular clinical supervisionFlexible working options
- Employee Assistance Programme
- Opportunity to participate in service development and improvement
- Free refreshments
- Eye Care Vouchers
Job responsibilities
- To work efficiently and professionally with the multidisciplinary team to provide a safe and efficient service to all service users and their carers.
- To competently undertake and record baseline observations:
- Temperature
- Pulse
- Respiration
- Blood oxygen saturations
- Blood pressure
- Weight
- Urinalysis
- Blood Glucose
- Peak Flow
- ECG Recording
- Venepuncture
- Act as first point of contact with patients and/or their carers, maintaining oversight of the waiting room.
- To liaise with clinicians over the appropriate prioritisation of patients in the waiting room, utilising recommended early warning scores such as PEWS (Paediatric Early Warning Score) or NEWS2 (National Early Warning Score).
- Able to work under minimal supervision but fully aware when to escalat[e] concerns to a registered healthcare professional.
- Recognising changes in patients observations/condition and reporting them to the nurse in charge / appropriate registered healthcare professional.
- Assisting with patient treatment including patient dressings, chaperone and during any medical emergencies.
- To feedback, report and escalat[e] as appropriate the condition and welfare, including safeguarding, of patients to the appropriate clinician.
Please see attached the full Job Description for further details.
Person Specification
Qualifications
- GCSE grade A to C in English and Maths
- NVQ Level 3 in Health and Social Care or equivalent
Experience
- Minimum of two years experience as a Healthcare Assistant. Experience of working in a clinical setting. Primary Care Experience. Urgent Care Experience.
Disclosure and Barring Service Check
This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
£14.15 to £14.70 an hour plus unsocial enhancements
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Healthcare Assistant employer: NEMS Community Benefit Services Ltd
Contact Detail:
NEMS Community Benefit Services Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Healthcare Assistant
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on NEMS. Understand their values and services. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on how your experience as a Healthcare Assistant aligns with the role at NEMS, especially your ability to work under minimal supervision and escalate concerns when necessary.
✨Tip Number 3
Show off your skills! During the interview, be ready to discuss specific examples from your past roles where you’ve demonstrated key competencies like patient care, teamwork, and handling emergencies. This will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a nice touch that shows your enthusiasm for the position and keeps you fresh in their minds.
We think you need these skills to ace Healthcare Assistant
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience as a Healthcare Assistant. Use keywords from the job description, like 'patient care' and 'vital observations', to show we’re on the same page.
Showcase Your Skills: Don’t forget to mention your qualifications and any specific competencies you have, such as NVQ Level 3 in Health and Social Care. We want to see how your skills align with our needs!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the important stuff.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates from our team!
How to prepare for a job interview at NEMS Community Benefit Services Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Healthcare Assistant. Familiarise yourself with tasks like basic vital observations and red flag analysis. This will help you confidently discuss how your experience aligns with what NEMS is looking for.
✨Showcase Your Team Spirit
Since you'll be working as part of a multidisciplinary team, it's crucial to demonstrate your ability to collaborate effectively. Prepare examples from your past experiences where you successfully worked with others to provide high-quality patient care.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle emergencies. Think of specific situations you've encountered in previous roles and how you managed them, especially regarding patient safety and escalation procedures.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the training and development opportunities at NEMS or how they ensure a high standard of patient care. This shows your genuine interest in the role and the organisation.
