Hybrid 1st Line Service Desk Analyst | Growth & Training

Hybrid 1st Line Service Desk Analyst | Growth & Training

Full-Time 25000 - 32000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Be the first point of contact for clients, diagnosing and fixing IT issues.
  • Company: Join a friendly tech company in Greater London with a focus on growth.
  • Benefits: Enjoy hybrid work, training opportunities, and a supportive team environment.
  • Other info: Great personal development opportunities in a dynamic workplace.
  • Why this job: Kickstart your career in IT while making a real difference for clients.
  • Qualifications: Experience in IT support and a passion for customer service required.

The predicted salary is between 25000 - 32000 Β£ per year.

Nemo Resourcing is looking for a 1st Line Service Desk Analyst to join their team in Greater London. As the first point of contact for clients, you will diagnose and fix issues while providing exceptional customer service. The role starts fully office-based, transitioning to a hybrid model after onboarding.

You will require experience in a relevant IT Support role, a strong customer service ethic, and good knowledge of Microsoft products. The company promotes a friendly culture with ample training and personal development opportunities.

Hybrid 1st Line Service Desk Analyst | Growth & Training employer: Nemo Resourcing

Nemo Resourcing is an excellent employer, offering a supportive hybrid working environment that fosters collaboration and professional growth. With a focus on governance, risk, and compliance, employees have the unique opportunity to lead impactful projects while developing their expertise in a dynamic field. The company values its team members, providing them with the resources and flexibility needed to thrive both personally and professionally.

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Contact Details:

Nemo Resourcing Recruitment Team

We think you need these skills to ace Hybrid 1st Line Service Desk Analyst | Growth & Training

Customer Service
IT Support
Microsoft Products Knowledge
Problem Diagnosis
Issue Resolution
Communication Skills
Teamwork