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For Companies At a Glance
- Tasks: Lead and inspire the waiting staff while ensuring top-notch service.
- Company: Join The Oxford Market, a vibrant pub and cocktail bar with a hidden nightclub!
- Benefits: Enjoy free meals, fun outings, and high service charge potential in our spacious beer garden.
- Why this job: Be part of a lively team that values excellent customer service and offers growth opportunities.
- Qualifications: We're seeking enthusiastic individuals with table service experience and a passion for hospitality.
- Other info: Perfect for those who thrive in a dynamic environment and love engaging with customers.
The predicted salary is between 24000 - 36000 £ per year.
The Oxford Market is an exciting pub / cocktail bar / restaurant with a large beer garden just off Oxford Street. We show live sports and have a hidden basement nightclub underneath!
BENEFITS
- Free staff meals
- Fun staff days out, parties and activities every quarter
- Large Al Fresco area means very high service charge is achievable April - September
ROLE
- Oversee and coordinate the waitstaff during shifts
- Train and develop junior members
- Ensure the team maintains a high standard of service
- Setting up tables and chairs ready for service
- Showing customers to their seats
- Ensuring all tables are kept clean and free of empties
- Taking orders and delivering food and drink to the tables
- Upselling
- To fully understand all the dishes and drinks on the menu
- Checking back and taking payments
- To provide excellent customer service with every guest
REQUIREMENTS
We are looking for enthusiastic and customer oriented people with table service experience to join our team - If that sounds like it would suit you, then get in touch!
Head Waiting Staff employer: Nemabil Ltd
Contact Detail:
Nemabil Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head Waiting Staff
✨Tip Number 1
Familiarise yourself with The Oxford Market's menu and drink offerings. Knowing the ins and outs of what you’ll be serving will not only impress during your interview but also show your genuine interest in the role.
✨Tip Number 2
Highlight any previous experience in a fast-paced environment, especially in hospitality. Be ready to share specific examples of how you've successfully managed a team or handled busy shifts.
✨Tip Number 3
Demonstrate your customer service skills by preparing to discuss how you’ve gone above and beyond for guests in past roles. This will showcase your commitment to providing excellent service, which is key for this position.
✨Tip Number 4
Network with current or former staff if possible. They can provide insights into the work culture and expectations, which can help you tailor your approach when applying through our website.
We think you need these skills to ace Head Waiting Staff
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements of the Head Waiting Staff position. Tailor your application to highlight relevant experience in overseeing and coordinating waitstaff.
Showcase Your Experience: In your CV and cover letter, emphasise your previous experience in table service and any leadership roles you've held. Provide specific examples of how you've trained and developed junior staff or improved service standards.
Highlight Customer Service Skills: Since the role requires excellent customer service, include examples of how you've provided outstanding service in past positions. Mention any upselling techniques you’ve successfully used to enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the establishment. Mention why you are drawn to The Oxford Market and how your skills align with their values and service standards.
How to prepare for a job interview at Nemabil Ltd
✨Know the Menu Inside Out
Familiarise yourself with the dishes and drinks offered at The Oxford Market. Being able to discuss menu items confidently will impress your interviewers and show that you're serious about the role.
✨Demonstrate Leadership Skills
As a Head Waiting Staff, you'll need to oversee and coordinate the team. Be prepared to share examples of how you've successfully led a team in the past, highlighting your ability to train and develop junior members.
✨Showcase Your Customer Service Experience
Prepare to discuss specific instances where you've provided excellent customer service. Highlight your ability to upsell and ensure customer satisfaction, as this is crucial for the role.
✨Emphasise Teamwork and Communication
The role requires working closely with others, so be ready to talk about how you communicate effectively with your team. Share experiences that demonstrate your ability to maintain a high standard of service in a busy environment.
