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- Tasks: Manage digital partnerships and scale our marketplace across Asia's top platforms.
- Company: Join a dynamic company focused on health and wellbeing with a start-up vibe.
- Benefits: Enjoy 25 days holiday, annual bonuses, and flexible working options.
- Why this job: Make a real impact in a fast-paced environment while driving growth in Asian markets.
- Qualifications: Experience in marketplace management and strong analytical skills required.
- Other info: Embrace diversity and inclusion in a supportive workplace culture.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking an entrepreneurial and performance-driven Digital Key Account Manager to manage our Asia marketplace and digital partner strategy. This is an exciting opportunity to scale and build upon our existing business while establishing new growth channels across Asian markets. Strategic partnership development is key to this role, as much of the day-to-day execution is managed by our Regional Partners. This role requires both analytical rigor and entrepreneurial flair, with a start-up style environment supported by an established business.
What you will be doing
- Strategic Planning and Monitoring Execution: Develop joint-business plans with our Strategic Partners for Asian marketplaces including Amazon Japan/Singapore, Lazada, Shopee, Tmall, JD.com, Rakuten and other regional platforms.
- Track and Measure: Monitor partner performance to ensure on track progress, meeting objectives and delivering against plan. Apply knowledge of digital marketing to objectively review performance and make recommendations.
- Facilitate Sharing Across the Business: Ensure partners have access to brand assets, content refreshes, product strategy and insights to help drive their businesses forward.
- Monitor Competitive Landscape: Assess competitive dynamics and implement strategies to gain market share.
- Channel Strategy & Execution: Evolve marketplace strategy across the Asian market, including social commerce (e.g., Douyin) and on-platform social tools. Establish expansion plans and work with partners to execute.
- Working With Our Export Team: Share learnings, build playbooks and collaborate to optimise joint business plans with Distributors.
- Reporting Lines: Report to the Commercial Director, USA and Global Digital, with dotted lines to the Commercial Director UK, Europe and Rest of World.
- Conversion Optimisation: Track presence on platforms, ensure alignment with algorithm best practices and work with partners to optimise conversion opportunities.
- Merchandising: Collaborate with partners on merchandising tactics, promotional activities and product assortments.
- Reporting: Monitor core KPIs, report against performance and forecasts, build insights programs to continually improve and deliver real-time actionable insights.
- Budget Management: Advise on and work with the finance team to ensure accurate forecasts and performance metrics to maximise ROI.
The role
We are looking for someone with a strong ability to develop strategic partnerships, analytical rigor, and entrepreneurial flair. You will be attracted to a start-up style environment with the support of an established business.
Requirements
- Substantial marketplace management experience with a strong focus on Asian marketplaces
- Mandarin and English proficiency
- Proven track record of driving significant revenue growth through digital channels
- Deep understanding of major Asian marketplace dynamics, policies, and best practices
- Experience managing key account relationships and strategic partnerships
- Strong knowledge of Asian consumer behaviour and regional market nuances
- Proficiency with major marketplace platforms and their seller tools
- Strong analytical skills with experience
- Understanding of digital marketing principles
- Experience with inventory management systems and CRM platforms
- Advanced Excel/Google Sheets skills for data analysis and reporting
- Confident working in a multi-language, international environment and presenting to Senior Stakeholders
- Strong attention to detail and numeracy
- Ideally experience or a personal interest in the health and wellbeing sector
Benefits
- Annual bonus
- 25 days holiday per year PLUS Christmas shut down
- A ‘Rescue Day' each year to use as you need
- Free products and staff discounts to keep you healthy and happy
- 3pm Friday finishes ALL YEAR ROUND (if you have done your work)
- Hybrid and flexible working
- Paid days off to volunteer for some awesome charities
- Cycle to work scheme
Nelsons is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future for our employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. We are interested in every individual bringing their whole self to work.
Marketplace and Key Account Manager Asia employer: Nelsons - the home of Rescue Remedy
Contact Detail:
Nelsons - the home of Rescue Remedy Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Marketplace and Key Account Manager Asia
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those who work with Asian marketplaces. Use LinkedIn to connect and engage with them; you never know who might have a lead on your dream job!
✨Tip Number 2
Prepare for interviews by researching the company and its marketplace strategies. Be ready to discuss how your experience aligns with their goals, especially in terms of driving revenue growth and managing key accounts.
✨Tip Number 3
Show off your analytical skills! Bring examples of how you've used data to drive decisions in past roles. This will demonstrate your ability to monitor performance and optimise strategies effectively.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about joining our team!
We think you need these skills to ace Marketplace and Key Account Manager Asia
Some tips for your application 🫡
Show Your Entrepreneurial Spirit: When writing your application, let your entrepreneurial flair shine through! Share examples of how you've driven growth or developed strategic partnerships in previous roles. We love seeing that start-up mentality!
Be Analytical and Specific: We’re looking for someone with strong analytical skills, so make sure to include specific metrics or KPIs from your past experiences. This will help us see how you measure success and track performance effectively.
Tailor Your Application: Don’t just send a generic application! Tailor your CV and cover letter to highlight your experience with Asian marketplaces and digital channels. Show us you understand the nuances of the market and how you can contribute to our growth.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at Nelsons - the home of Rescue Remedy
✨Know Your Marketplaces
Before the interview, dive deep into the Asian marketplaces mentioned in the job description. Familiarise yourself with platforms like Amazon Japan, Lazada, and Tmall. Being able to discuss specific strategies or trends in these markets will show your analytical skills and entrepreneurial flair.
✨Showcase Your Partnership Skills
Prepare examples of how you've successfully developed strategic partnerships in the past. Think about how you can articulate your approach to building relationships and driving revenue growth through collaboration. This is key for the role, so make it a focal point in your responses.
✨Be Data-Driven
Brush up on your analytical skills and be ready to discuss how you've used data to track performance and optimise strategies. Bring examples of KPIs you've monitored and how your insights led to actionable improvements. This will demonstrate your ability to apply analytical rigor in a start-up environment.
✨Understand Consumer Behaviour
Research the nuances of Asian consumer behaviour and be prepared to discuss how this knowledge can inform your marketplace strategies. Showing that you understand regional differences and can adapt your approach accordingly will set you apart from other candidates.