At a Glance
- Tasks: Support individuals on their journey to rehabilitation and coordinate admissions with care.
- Company: The Nelson Trust, a leading charity focused on addiction support and rehabilitation.
- Benefits: Generous annual leave, pension contributions, and professional development opportunities.
- Other info: Join a diverse team committed to safeguarding and inclusion.
- Why this job: Make a real difference in people's lives while working in a supportive team environment.
- Qualifications: Strong communication skills, organisational abilities, and a warm, approachable manner.
The predicted salary is between 25000 - 26500 £ per year.
The Nelson Trust is a leading charity providing treatment, support and rehabilitation services for people affected by addiction and multiple disadvantages. We are committed to delivering compassionate, trauma-informed services that empower individuals to make positive and lasting changes in their lives.
We are looking for a warm, organised and compassionate Admissions Support Worker to join our friendly Admissions Team. As the first point of contact for many individuals seeking residential rehabilitation, you will play a vital role in ensuring people feel respected, safe and supported throughout their journey into treatment. This is an exciting opportunity for someone with excellent administrative and interpersonal skills who thrives in a busy, people-focused environment.
Salary: £25,000 - £26,500 per annum
Hours: 35 hours per week, Monday to Friday, 9:00am - 5:00pm (flexibility required to work outside normal office hours when needed)
Pension: Auto-enrolment pension with 6% employer contribution
Location: Stroud, Gloucestershire
What will you do?
- Be a key point of contact for clients, families and referral partners
- Coordinate assessments and admissions into residential services
- Process referrals and maintain accurate records and documentation
- Support clients with practical arrangements prior to admission
- Build positive relationships with external agencies and stakeholders
- Conduct site visits and welcome new arrivals
- Monitor and maintain high standards of data quality and compliance
What we are looking for:
- Full driving licence and access to a vehicle
- Excellent communication and interpersonal skills
- Strong administration, organisational and IT skills
- A warm, approachable manner with the ability to build rapport and put people at ease
- Ability to manage a varied workload and prioritise effectively
- Commitment to safeguarding, equality and inclusion
What we offer:
- Holidays: 25 days annual leave plus bank holidays (pro-rata), increasing by 1 day for each year of service up to a maximum of 30 days
- Pension: 6% employer contribution
- Investment in your development through training, supervision and career pathways
- Access to wellbeing and employee assistance support
- Death in service benefit (2x salary)
- Refer a Friend scheme
- Blue Light Card discounts
- Eye care scheme
- Bike to Work scheme
The Nelson Trust is committed to safeguarding; the successful applicant will be required to undergo an enhanced DBS check. We have become known for the quality of our work and ability to provide bespoke care and support services. While we are proud of our achievements so far, we are ambitious and want to continue to grow and diversify our workforce. We recognise that employees from different backgrounds bring unique knowledge, perspectives and experiences and we are committed to increasing the diversity of our workforce and welcome applications from individuals across all sectors of society.
This is an opportunity for new, challenging and highly rewarding experiences. Our staff make a real difference to people’s lives and in return for your commitment and enthusiasm, we offer a comprehensive training and development programme, a generous pension scheme and a positive working environment.
Admissions Support Worker in Stroud employer: Nelson Trust
The Nelson Trust is an exceptional employer dedicated to making a meaningful impact in the lives of women facing complex challenges. With a supportive work culture that prioritises compassion and collaboration, employees benefit from professional growth opportunities and a flexible 28-hour work week. Located in Somerset, the organisation fosters a strong sense of community and purpose, making it an ideal place for those seeking rewarding employment in the social justice sector.
StudySmarter Expert Advice🤫
We think this is how you could land Admissions Support Worker in Stroud
✨Dive into Local Community Groups
Social work thrives on community connections, so get involved in local groups or forums specific to your interests. Whether it’s volunteering at local shelters or joining community action boards, these are great ways to boost your visibility and make direct contacts that could lead to opportunities like the one at Nelson Trust.
✨Attend Social Work Events and Workshops
Keep an eye out for workshops, seminars, or conferences in social work. These events are fantastic for meeting professionals in the field, learning about emerging trends, and spotting job openings. Plus, you might just bump into someone from Nelson Trust!
✨Showcase Your Passion and Expertise
Use platforms like Instagram or LinkedIn to share your journey and insights into the social work sector. Whether it’s writing about your experiences or sharing relevant articles, this helps to establish you as an engaged professional. Potential employers, like Nelson Trust, will notice your enthusiasm!
✨Leverage Your Network
Don’t hesitate to reach out to professors, mentors, or even past colleagues who are in social work. They might have inside knowledge about openings at Nelson Trust or be able to connect you with someone who’s hiring. Networking is key, especially in a full-time role where relationships matter.
We think you need these skills to ace Admissions Support Worker in Stroud
Some tips for your application 🫡
Show Your Passion for Social Work:In your cover letter, let us see your passion for social work shine through! Talk about the experiences that made you want to pursue this career—whether it’s volunteering, personal experiences, or academic projects. We want to know why this field matters to you.
Emphasise Relevant Qualifications:Make sure your CV highlights any relevant qualifications, like degrees in social work or certifications like a DBS check. If you've done any workshops or training, don’t forget to include those as well. We're keen to see your commitment to your professional development!
Detail Your Experience with Clients:Since this is a hands-on field, detailing any direct experience you have with clients is crucial. Whether it's internships, volunteer roles, or previous jobs, highlight those experiences in your CV to show us you've got the practical skills necessary for the job!
Tailor Your Application to Nelson Trust:Before hitting send, make sure to tailor your application specifically to Nelson Trust! Research our mission and values, and refer to them in your cover letter. This shows us that you understand our work and are genuinely interested in being a part of our team!
How to prepare for a job interview at Nelson Trust
✨Understanding the Role of Empathy
In social work, understanding and demonstrating empathy is key. Be prepared to share personal experiences or scenarios where you effectively showed compassion and support. This helps show that you genuinely care about the well-being of others, which is crucial in social work.
✨Demonstrating Knowledge of Frameworks
Familiarise yourself with the frameworks and models used in social work, such as the Strengths-Based Approach or the Ecological Perspective. Be ready to discuss how these frameworks apply to your work, especially if you can tie them into real-world examples or case studies you've encountered.
✨Showcasing Your Multi-Disciplinary Skills
In a full-time social work role, you'll often collaborate with healthcare professionals, educators, and law enforcement. Be prepared to describe your teamwork experiences and how you've effectively communicated with other disciplines to achieve the best outcomes for clients.
✨Preparing for Scenario-Based Questions
Expect questions that put you in hypothetical social work situations, such as dealing with a crisis or managing a complex case. Think through your thought process for these scenarios beforehand, considering how you'd assess the situation and what steps you'd take, as this demonstrates your critical thinking and problem-solving abilities.
