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- Tasks: Welcome guests, manage seating, and ensure a seamless dining experience.
- Company: Join the vibrant team at Palm Court, Grosvenor Pulford Hotel & Spa.
- Benefits: Earn £10-£13.50 per hour plus tips, with great staff discounts and flexible hours.
- Other info: Enjoy a fun work environment with opportunities for professional development.
- Why this job: Be the friendly face that creates memorable experiences for our guests.
- Qualifications: A positive attitude and good communication skills; experience is a bonus but not essential.
The predicted salary is between 10 - 13 £ per hour.
Part–time: 18-24 hours per week
Are you a people person with a passion for providing exceptional hospitality? Palm Court Restaurant, located within the beautiful Grosvenor Pulford Hotel & Spa, is looking for a Part‑Time Host to join our front‑of‑house team!
About The Role
Working Friday, Saturday & Sunday to cover the key trading hours, our host is the welcoming face of Palm Court, setting the tone for our guests’ experience. Your main responsibilities will include:
- Warmly greeting guests as they arrive
- Escorting and seating guests efficiently and thoughtfully
- Managing the flow of guests during busy periods
- Offering a friendly farewell and thanking guests upon departure
- Supporting the front‑of‑house team on the floor to ensure a seamless dining experience
What We’re Looking For
- A friendly, approachable and confident personality
- Experience within a Host or Food & Beverage Assistant role is preferred however this is not essential
- Excellent communication and interpersonal skills
- A calm and professional manner in a busy environment
Salary & Benefits
Join a team where you will work hard but have fun along the way. You will enjoy a variety of benefits being part of our team which include:
- £10-£13.50 per hour including TRONC (that’s your tips)!!
- 30% staff discount on food across all 5 Nelson Hotels & Inns sites
- Excellent work/life balance – a flexible rota to suit you
- Nationally recognised qualifications & professional development
- Employee assistance programme (practical, emotional and financial support services) through the Licensed Trade Charity
- Preferential discount on hotel stays across the Nelson Hotels & Inns group
Ready to join a team that values quality, teamwork, and exceptional guest service? Apply now and become part of something special at Palm Court Restaurant, Grosvenor Pulford Hotel & Spa.
100% of tips go to our teams. Actual tips by restaurant will vary. Tips are left solely at our guest’s discretion and are not considered as wages by the company nor are they guaranteed in any way.
Food & Beverage Host (Part-Time)- Palm Court at Grosvenor Pulford Hotel & Spa in Chester employer: Nelson Hotels & Inns
Contact Detail:
Nelson Hotels & Inns Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food & Beverage Host (Part-Time)- Palm Court at Grosvenor Pulford Hotel & Spa in Chester
✨Tip Number 1
Get to know the venue! Before your interview, pop into Palm Court and soak up the atmosphere. Familiarising yourself with the space and the team can give you a leg up when chatting about how you’d fit in.
✨Tip Number 2
Practice your people skills! Since this role is all about hospitality, think of scenarios where you’ve made someone’s day better. Share these stories during your chat to show you’re the friendly face they need.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Make sure you look smart and approachable for your interview – it shows you care about the role and the guests you'll be serving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who are keen to join our team directly!
We think you need these skills to ace Food & Beverage Host (Part-Time)- Palm Court at Grosvenor Pulford Hotel & Spa in Chester
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your friendly and approachable nature shine through. Use a warm tone that reflects your passion for hospitality.
Tailor Your Experience: Even if you haven't worked as a Host before, highlight any relevant experience in food and beverage roles. We love seeing how your skills can translate into providing exceptional guest service!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure to communicate your key skills and experiences without unnecessary fluff.
Apply Through Our Website: Ready to take the plunge? Make sure to apply through our website for the best chance of joining our team. We can't wait to see your application and hopefully welcome you to Palm Court!
How to prepare for a job interview at Nelson Hotels & Inns
✨Know the Venue
Before your interview, take some time to familiarise yourself with Palm Court and Grosvenor Pulford Hotel & Spa. Understanding the atmosphere, menu, and overall vibe will help you speak confidently about how you can contribute to the guest experience.
✨Showcase Your People Skills
As a Food & Beverage Host, your ability to connect with guests is crucial. During the interview, share specific examples of how you've provided exceptional service in the past. This could be a time when you turned a difficult situation into a positive experience for a customer.
✨Demonstrate Calmness Under Pressure
The role requires managing busy periods effectively. Prepare to discuss how you handle stress and maintain professionalism in a fast-paced environment. You might even want to role-play a scenario where you manage guest flow during peak times.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, training opportunities, or what a typical shift looks like. This shows your genuine interest in the role and helps you assess if it’s the right fit for you.