Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and deliver ServiceNow projects, managing timelines, resources, and risks.
- Company: Join a dynamic organisation focused on innovative ServiceNow solutions.
- Benefits: Enjoy remote work flexibility with competitive daily rates and potential for contract extension.
- Why this job: Be part of impactful projects while collaborating with diverse teams in a supportive culture.
- Qualifications: 5+ years in IT project management, with 2+ years specifically in ServiceNow.
- Other info: Occasional travel to London required; experience in Order Management is a plus.
The predicted salary is between 46800 - 52000 £ per year.
Key Details:
- Location: Remote (occasional travel to London)
- Rate: £650–£700 a day (Outside IR35)
- Contract: 12 months initially, with strong potential for extension
Overview:
We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus.
Key Responsibilities:
- Plan, lead, and deliver ServiceNow projects on time and within scope.
- Collaborate with stakeholders to define project requirements and success criteria.
- Coordinate cross-functional teams, both technical and business.
- Manage project timelines, resources, budgets, and risks.
- Provide regular updates to leadership and ensure project transparency.
- Align delivery with Agile, ITIL, or SDLC methodologies.
- Oversee third-party vendors and ensure quality assurance.
Qualifications:
- 5+ years in IT project management, with 2+ years leading ServiceNow projects.
- Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog).
- Proven ability to manage cross-functional technical teams.
- Excellent communication, planning, and stakeholder management skills.
Nice to Have:
- Experience with Order to Fulfilment or Order Management workflows.
- Familiarity with ServiceNow integrations (ERP, CRM, eCommerce).
- ServiceNow certifications (Administrator or Implementation Specialist).
- Experience with Agile tools (e.g., Jira, ServiceNow Agile).
ServiceNow Project Manager employer: Nelson Frank
Contact Detail:
Nelson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend webinars, join forums, or connect on LinkedIn to meet others who are already working in similar roles. This can provide you with insights and potentially lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about new features or best practices can set you apart during discussions with potential employers and show your commitment to staying current in the field.
✨Tip Number 3
Prepare for interviews by practising common project management scenarios related to ServiceNow. Think of examples from your past experiences that demonstrate your ability to manage timelines, resources, and stakeholder expectations effectively.
✨Tip Number 4
Highlight your experience with Agile methodologies and any relevant certifications during conversations. Employers value candidates who can adapt to their processes, so showcasing your familiarity with Agile tools like Jira can be a significant advantage.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT project management, especially with ServiceNow. Emphasise your skills in managing cross-functional teams and any relevant certifications you hold.
Craft a Compelling Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Showcase your experience with Agile methodologies and your ability to deliver projects on time and within scope.
Highlight Relevant Experience: In your application, focus on your past projects related to ServiceNow, particularly those involving Order to Fulfilment or Order Management. Use specific examples to demonstrate your success in these areas.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Project Manager role.
How to prepare for a job interview at Nelson Frank
✨Know Your ServiceNow Modules
Make sure you have a solid understanding of the core ServiceNow modules, especially ITSM, CMDB, and Catalog. Be prepared to discuss how you've used these in past projects and how they can be applied to the role.
✨Demonstrate Project Management Skills
Highlight your experience in managing full project lifecycles. Be ready to share specific examples of how you've planned, executed, and delivered projects on time and within scope, particularly in an Agile or ITIL environment.
✨Showcase Stakeholder Collaboration
Discuss your approach to collaborating with stakeholders to define project requirements and success criteria. Provide examples of how you've effectively communicated with both technical and business teams to ensure alignment.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage risks. Think of situations where you've had to coordinate cross-functional teams or handle third-party vendors, and be ready to explain your thought process.
