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For Companies At a Glance
- Tasks: Lead and deliver ServiceNow projects, managing timelines, resources, and stakeholder collaboration.
- Company: Join a dynamic organisation focused on innovative ServiceNow solutions.
- Benefits: Enjoy remote work flexibility with occasional travel to London and competitive daily rates.
- Why this job: Be part of impactful projects in a collaborative environment that values your expertise.
- Qualifications: 5+ years in IT project management, with experience in ServiceNow and strong communication skills.
- Other info: Contract for 12 months with potential for extension; ideal for those passionate about tech.
The predicted salary is between 130000 - 156000 £ per year.
Key Details:
- Location: Remote (occasional travel to London)
- Rate: £650–£700 a day (Outside IR35)
- Contract: 12 months initially, with strong potential for extension
Overview:
We are looking for a skilled ServiceNow Project Manager to lead and deliver ServiceNow initiatives across the organization. You’ll manage full project lifecycles—from planning through execution—while ensuring alignment with business needs and technical standards. Experience in Order to Fulfilment (OTF) or Order Management is a strong plus.
Key Responsibilities:
- Plan, lead, and deliver ServiceNow projects on time and within scope.
- Collaborate with stakeholders to define project requirements and success criteria.
- Coordinate cross-functional teams, both technical and business.
- Manage project timelines, resources, budgets, and risks.
- Provide regular updates to leadership and ensure project transparency.
- Align delivery with Agile, ITIL, or SDLC methodologies.
- Oversee third-party vendors and ensure quality assurance.
Qualifications:
- 5+ years in IT project management, with 2+ years leading ServiceNow projects.
- Strong knowledge of core ServiceNow modules (e.g., ITSM, CMDB, Catalog).
- Proven ability to manage cross-functional technical teams.
- Excellent communication, planning, and stakeholder management skills.
Nice to Have:
- Experience with Order to Fulfilment or Order Management workflows.
- Familiarity with ServiceNow integrations (ERP, CRM, eCommerce).
- ServiceNow certifications (Administrator or Implementation Specialist).
- Experience with Agile tools (e.g., Jira, ServiceNow Agile).
ServiceNow Project Manager employer: Nelson Frank
Contact Detail:
Nelson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Project Manager
✨Tip Number 1
Network with professionals in the ServiceNow community. Attend webinars, join forums, and connect with others on LinkedIn who are already working in similar roles. This can help you gain insights into the role and potentially get referrals.
✨Tip Number 2
Familiarise yourself with the latest trends and updates in ServiceNow. Being knowledgeable about new features or best practices can set you apart during discussions with potential employers and show your commitment to staying current in the field.
✨Tip Number 3
Prepare to discuss specific projects you've managed that align with the responsibilities of this role. Highlight your experience with Agile methodologies and how you've successfully led cross-functional teams to deliver projects on time and within budget.
✨Tip Number 4
If you have any relevant certifications, make sure to mention them in conversations. Certifications like ServiceNow Administrator or Implementation Specialist can significantly boost your credibility and demonstrate your expertise in the platform.
We think you need these skills to ace ServiceNow Project Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in IT project management, particularly with ServiceNow. Emphasise your skills in managing cross-functional teams and any relevant certifications you hold.
Craft a Compelling Cover Letter: In your cover letter, explain why you're the perfect fit for the ServiceNow Project Manager role. Mention specific projects you've led that align with the job description, especially those involving Order to Fulfilment or Order Management.
Showcase Relevant Experience: When detailing your work history, focus on your achievements in previous ServiceNow projects. Use metrics to demonstrate your success, such as project completion rates, budget management, and stakeholder satisfaction.
Highlight Methodologies: Clearly outline your familiarity with Agile, ITIL, or SDLC methodologies in your application. Provide examples of how you've applied these methodologies in past projects to ensure alignment with the company's needs.
How to prepare for a job interview at Nelson Frank
✨Showcase Your Project Management Experience
Be prepared to discuss your previous project management roles, especially those involving ServiceNow. Highlight specific projects where you successfully managed timelines, resources, and stakeholder expectations.
✨Demonstrate Knowledge of ServiceNow Modules
Familiarise yourself with the core ServiceNow modules relevant to the role, such as ITSM and CMDB. Be ready to explain how you've used these modules in past projects and how they can benefit the organisation.
✨Emphasise Agile Methodologies
Since the role requires alignment with Agile methodologies, be prepared to discuss your experience with Agile practices. Share examples of how you've implemented Agile in your projects and the outcomes achieved.
✨Prepare for Stakeholder Management Questions
Expect questions about how you manage relationships with stakeholders. Prepare examples that demonstrate your communication skills and ability to align project goals with business needs.
