ServiceNow Implementation Specialist
ServiceNow Implementation Specialist

ServiceNow Implementation Specialist

England Full-Time 60000 - 84000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Design and implement innovative ServiceNow solutions for customer and employee experiences.
  • Company: Join a top-tier IT consultancy and elite ServiceNow partner in the UK.
  • Benefits: Enjoy a hybrid work model and a competitive salary of £75,000.
  • Why this job: Be part of a dynamic team shaping the future of digital workflows and user experiences.
  • Qualifications: Experience with ServiceNow, JavaScript, HTML, CSS, and integration tools is essential.
  • Other info: Reach out for more details or to apply!

The predicted salary is between 60000 - 84000 £ per year.

I am currently looking for a ServiceNow Implementation Specialist for a leading IT Consultancy and Elite ServiceNow Partner.

Type: Permanent

Location: United Kingdom (Hybrid)

Salary: £75,000

Key Responsibilities:

  • Deliver solutions for Customer Experience workflows including Field Service Management (FSM), Customer Service Management (CSM), and Customer Service Portals.
  • Work with Technology and Employee Experience workflows such as ITSM, ITOM, HRSD, and Workplace Service Delivery.
  • Build modern, role-based user interfaces using Next Experience UI, UI Builder, and Service Portal.
  • Integrate ServiceNow with external systems (e.g., CRMs, HR platforms) using REST/SOAP APIs and IntegrationHub.
  • Support data migration and ensure alignment across platforms.

Skills & Experience:

  • Strong experience with the ServiceNow platform, particularly in FSM and related workflows.
  • Solid understanding of customer journeys and employee lifecycle processes.
  • Proficiency in JavaScript, HTML, CSS, and ServiceNow tools such as Glide API, Flow Designer, and IntegrationHub.

If you are interested in finding out more info, please reach out on 02031484642 or on f.worku@nelsonfrank.com.

ServiceNow Implementation Specialist employer: Nelson Frank

As a leading IT Consultancy and Elite ServiceNow Partner, we pride ourselves on fostering a dynamic work culture that prioritises innovation and collaboration. Our UK-based team enjoys a hybrid working model, competitive salary, and ample opportunities for professional growth, ensuring that every employee can thrive in their career while contributing to impactful customer solutions.
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Contact Detail:

Nelson Frank Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land ServiceNow Implementation Specialist

✨Tip Number 1

Familiarise yourself with the latest features and updates of the ServiceNow platform. Being knowledgeable about recent enhancements can give you an edge during discussions with potential employers.

✨Tip Number 2

Network with professionals in the ServiceNow community. Attend webinars, join forums, or participate in local meetups to connect with others in the field and learn about job opportunities.

✨Tip Number 3

Showcase your practical experience by working on personal projects or contributing to open-source initiatives related to ServiceNow. This hands-on experience can be a great talking point in interviews.

✨Tip Number 4

Prepare for technical interviews by brushing up on your JavaScript, HTML, and CSS skills. Be ready to demonstrate your problem-solving abilities and how you would approach real-world scenarios using ServiceNow.

We think you need these skills to ace ServiceNow Implementation Specialist

ServiceNow Platform Expertise
Field Service Management (FSM)
Customer Service Management (CSM)
Customer Experience Workflows
IT Service Management (ITSM)
IT Operations Management (ITOM)
HR Service Delivery (HRSD)
Workplace Service Delivery
Next Experience UI
UI Builder
Service Portal Development
REST/SOAP API Integration
IntegrationHub
Data Migration
JavaScript
HTML
CSS
Glide API
Flow Designer
Understanding of Customer Journeys
Employee Lifecycle Processes

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience with the ServiceNow platform, especially in Field Service Management and Customer Service Management. Use specific examples to demonstrate your skills in JavaScript, HTML, CSS, and relevant ServiceNow tools.

Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your previous experiences align with delivering solutions for Customer Experience workflows and integrating ServiceNow with external systems.

Showcase Relevant Projects: If you have worked on projects involving ServiceNow implementations or integrations, be sure to include these in your application. Detail your role, the technologies used, and the outcomes achieved to demonstrate your expertise.

Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a role focused on delivering high-quality solutions.

How to prepare for a job interview at Nelson Frank

✨Showcase Your ServiceNow Expertise

Make sure to highlight your experience with the ServiceNow platform, especially in Field Service Management and related workflows. Be prepared to discuss specific projects where you've successfully implemented solutions.

✨Demonstrate Technical Proficiency

Since the role requires proficiency in JavaScript, HTML, CSS, and ServiceNow tools, brush up on these skills. You might be asked to solve a technical problem or explain how you would approach a specific integration task.

✨Understand Customer Journeys

Familiarise yourself with customer journeys and employee lifecycle processes. Be ready to discuss how you can enhance these experiences through ServiceNow solutions, as this is crucial for the role.

✨Prepare Questions About the Company

Research the IT consultancy and its projects. Prepare insightful questions that show your interest in their work and how you can contribute to their success, particularly in delivering modern user interfaces and integrations.

ServiceNow Implementation Specialist
Nelson Frank
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