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For Companies At a Glance
- Tasks: Create innovative HR solutions using ServiceNow to enhance employee experiences.
- Company: Join a forward-thinking company dedicated to improving employee services.
- Benefits: Competitive salary, flexible work options, and opportunities for professional growth.
- Why this job: Make a real difference in employee experiences while working with cutting-edge technology.
- Qualifications: Experience in ServiceNow HRSD development and strong technical skills in JavaScript.
- Other info: Collaborative Agile environment with a focus on quality and user satisfaction.
The predicted salary is between 36000 - 60000 £ per year.
Shape the future of employee experience with ServiceNow! We are looking for a ServiceNow HRSD Developer who is passionate about building intuitive, secure, and scalable HR solutions that truly improve the employee experience. In this role, you will use the power of the ServiceNow platform to simplify HR processes, modernise employee services, and support key moments across the employee lifecycle - from onboarding to career transitions.
You will work closely with HR leaders, architects, and delivery teams to turn real business challenges into elegant technical solutions, all while following ServiceNow best practices and contributing to a growing, forward-thinking platform.
What You’ll Be Doing
- Build impactful HRSD solutions
- Design, configure, and enhance ServiceNow HR Service Delivery capabilities including:
- HR Case & Knowledge Management
- Employee Service Centre (ESC)
- Lifecycle Events
- Employee Onboarding & Transitions
- Develop using JavaScript, Glide API, and Flow Designer.
- Configure catalog items, record producers, HR services, business rules, UI policies, and client scripts.
- Implement robust security controls (HR roles, ACLs, COEs) to protect sensitive employee data.
- Support platform upgrades and continuous improvement initiatives.
- Build modern, user-friendly experiences using Employee Service Centre and UI Builder.
- Design role-based dashboards and pages that are intuitive, accessible, and mobile-ready.
- Integrate ServiceNow with HR and enterprise systems (HRIS, payroll, IAM, document management) using REST/SOAP APIs and IntegrationHub.
- Support data migration, synchronisation, and data integrity across platforms.
- Partner with HR stakeholders to understand requirements and translate them into effective solutions.
- Support testing (UAT), troubleshoot issues, and contribute to documentation and governance.
- Work in an Agile environment with a focus on quality, performance, and user experience.
Essential experience
- Strong hands-on experience developing ServiceNow HR Service Delivery solutions.
- Practical experience with HR Case Management, ESC, Lifecycle Events, and Knowledge Management.
- Solid understanding of ServiceNow's data model, security model, and scoped applications.
Technical skills
- Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting.
- Experience with Flow Designer, IntegrationHub, and API-based integrations.
Soft skills that matter
- Ability to translate HR needs into clear, scalable technical solutions.
- Strong communication and collaboration skills.
- Analytical mindset with a passion for problem-solving and continuous improvement.
Nice to Have
- ServiceNow certifications (CSA, CAD, HRSD Implementation Specialist)
Senior ServiceNow Developer-HRSD in City of London employer: Nelson Frank
Contact Detail:
Nelson Frank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior ServiceNow Developer-HRSD in City of London
✨Tip Number 1
Network like a pro! Reach out to your connections in the HR and tech space. Attend meetups or webinars related to ServiceNow and HRSD. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio showcasing your best ServiceNow projects. Include examples of how you've improved employee experiences or streamlined HR processes. This will give potential employers a taste of what you can do.
✨Tip Number 3
Prepare for interviews by practising common questions related to ServiceNow and HRSD. Think about how you can demonstrate your problem-solving skills and technical expertise. We recommend doing mock interviews with friends or mentors.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our platform.
We think you need these skills to ace Senior ServiceNow Developer-HRSD in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Senior ServiceNow Developer-HRSD role. Highlight your hands-on experience with HR Service Delivery solutions and any relevant projects you've worked on.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're passionate about improving employee experiences through ServiceNow. Share specific examples of how you've simplified HR processes or built user-friendly solutions in the past.
Showcase Your Technical Skills: Don’t forget to mention your proficiency in JavaScript, HTML, CSS, and ServiceNow scripting. We want to see how you’ve used these skills to create impactful HR solutions, so be specific!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to shape the future of employee experience!
How to prepare for a job interview at Nelson Frank
✨Know Your ServiceNow Stuff
Make sure you brush up on your ServiceNow HRSD knowledge before the interview. Be ready to discuss your hands-on experience with HR Case Management, Employee Service Centre, and Lifecycle Events. They’ll want to see that you can translate complex HR needs into effective technical solutions.
✨Show Off Your Coding Skills
Since you'll be developing using JavaScript and other scripting languages, prepare to showcase your coding skills. Bring examples of past projects where you’ve used Glide API or Flow Designer to create automated workflows. This will demonstrate your ability to deliver high-quality technical solutions.
✨Communicate Like a Pro
Strong communication is key in this role, so practice articulating your thoughts clearly. Be prepared to explain how you’ve collaborated with HR stakeholders in the past and how you’ve supported testing and troubleshooting. This will show that you’re not just a tech whiz but also a team player.
✨Be Agile and Adaptable
Since the role involves working in an Agile environment, be ready to discuss your experience with Agile methodologies. Share examples of how you've adapted to changes and contributed to continuous improvement initiatives. This will highlight your analytical mindset and problem-solving skills.
