At a Glance
- Tasks: Create innovative HR solutions that enhance employee experiences using ServiceNow.
- Company: Join a forward-thinking company dedicated to transforming HR services.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Collaborative Agile environment with a focus on quality and user satisfaction.
- Why this job: Make a real difference in employee experiences while working with cutting-edge technology.
- Qualifications: Experience in ServiceNow HRSD development and strong technical skills in JavaScript.
The predicted salary is between 48000 - 72000 £ per year.
Shape the future of employee experience with ServiceNow! We are looking for a ServiceNow HRSD Developer who is passionate about building intuitive, secure, and scalable HR solutions that truly improve the employee experience. In this role, you will use the power of the ServiceNow platform to simplify HR processes, modernise employee services, and support key moments across the employee lifecycle - from onboarding to career transitions.
You will work closely with HR leaders, architects, and delivery teams to turn real business challenges into elegant technical solutions, all while following ServiceNow best practices and contributing to a growing, forward-thinking platform.
What You’ll Be Doing- Build impactful HRSD solutions
- Design, configure, and enhance ServiceNow HR Service Delivery capabilities including:
- HR Case & Knowledge Management
- Employee Service Centre (ESC)
- Lifecycle Events
- Employee Onboarding & Transitions
- Create smart, automated workflows that improve efficiency and employee satisfaction.
- Deliver high-quality technical solutions
- Develop using JavaScript, Glide API, and Flow Designer.
- Configure catalog items, record producers, HR services, business rules, UI policies, and client scripts.
- Implement robust security controls (HR roles, ACLs, COEs) to protect sensitive employee data.
- Support platform upgrades and continuous improvement initiatives.
- Create great employee experiences
- Build modern, user-friendly experiences using Employee Service Centre and UI Builder.
- Design role-based dashboards and pages that are intuitive, accessible, and mobile-ready.
- Integrate & optimise
- Integrate ServiceNow with HR and enterprise systems (HRIS, payroll, IAM, document management) using REST/SOAP APIs and IntegrationHub.
- Support data migration, synchronisation, and data integrity across platforms.
- Collaborate & support delivery
- Partner with HR stakeholders to understand requirements and translate them into effective solutions.
- Support testing (UAT), troubleshoot issues, and contribute to documentation and governance.
- Work in an Agile environment with a focus on quality, performance, and user experience.
- Strong hands-on experience developing ServiceNow HR Service Delivery solutions.
- Practical experience with HR Case Management, ESC, Lifecycle Events, and Knowledge Management.
- Solid understanding of ServiceNow's data model, security model, and scoped applications.
- Proficiency in JavaScript, HTML, CSS, and ServiceNow scripting.
- Experience with Flow Designer, IntegrationHub, and API-based integrations.
- Ability to translate HR needs into clear, scalable technical solutions.
- Strong communication and collaboration skills.
- Analytical mindset with a passion for problem-solving and continuous improvement.
- ServiceNow certifications (CSA, CAD, HRSD Implementation Specialist)
Locations
Senior ServiceNow Developer-HRSD in City of London, London employer: Nelson Frank
Join a dynamic and innovative team dedicated to enhancing employee experiences through cutting-edge HR solutions. As a Senior ServiceNow Developer-HRSD, you'll thrive in a collaborative work culture that prioritises professional growth and continuous improvement, all while enjoying the benefits of a forward-thinking organisation located in a vibrant area. With opportunities for skill development and a commitment to employee satisfaction, this role offers a meaningful career path where your contributions will make a real impact.
StudySmarter Expert Advice🤫
We think this is how you could land Senior ServiceNow Developer-HRSD in City of London, London
✨Join the IT Consultancy Buzz
Get involved in local or virtual IT consultancy meetups and forums. This is where we can rub shoulders with industry professionals, get insights into what Nelson Frank values, and even spot unadvertised opportunities. Don't miss out on these chances to make a name for ourselves in the IT world!
✨Show Off Your Skills
Create a personal project or case study relevant to the challenges Nelson Frank might face. Use platforms like GitHub or Medium to share your findings. This not only demonstrates our consulting skills but shows a proactive attitude, making us stand out from the crowd when applying for that full-time gig.
✨Leverage LinkedIn for Connections
Follow and engage with the relevant thought leaders and influencers in IT consultancy on LinkedIn. Share insightful content and join discussions to gain visibility. A well-placed comment or shared article could catch the attention of someone at Nelson Frank!
✨Direct Apply to Nelson Frank
Let's not forget to apply directly through the Nelson Frank website! Tailor your application to showcase our understanding of their consulting style and how we can contribute to their projects. A personalised approach can make a huge difference in landing that full-time position!
We think you need these skills to ace Senior ServiceNow Developer-HRSD in City of London, London
Some tips for your application 🫡
Showcase Your Problem-Solving Skills:In IT consulting, it's all about problem-solving, so make sure your CV highlights your analytical skills and any relevant projects you've tackled. Mention specific technologies or methodologies you've used to resolve issues or improve processes; this shows you can think critically and deliver results, which is vital for us at Nelson Frank.
Highlight Relevant Certifications:Certifications like ITIL, PMP, or even specific tech stack qualifications can really make you stand out. Make sure to include these in your CV, as they not only demonstrate your expertise but also your commitment to staying current in the field. We love seeing candidates who are proactive about their professional development!
Tailor Your Cover Letter:Your cover letter is your chance to connect personally with us at Nelson Frank. Share stories about your experiences in IT consulting, and how they shaped your desire to join our team. Mention why you’re excited about this particular role, and how you see yourself contributing to our projects.
Keep It Clear and Concise:We're all busy, so make sure your application is easy to read. Use bullet points for key achievements, and don’t overload us with jargon. A clean, professional layout goes a long way. Remember, the clearer your application, the more likely we are to invite you in for an interview!
How to prepare for a job interview at Nelson Frank
✨Brush Up on Your Technical Skills
For an IT consulting role, be ready to demonstrate your technical prowess. You might face questions on systems integration, cloud technologies, or even troubleshooting specific software. If you have experience with tools like AWS, Azure, or even specific programming languages, make sure you can talk about them fluently.
✨Showcase Your Problem-Solving Approach
IT consulting is all about solving problems for clients. Think about how you can illustrate your approach to a past challenge using the STAR method (Situation, Task, Action, Result). It's a great way to show how you tackle complex issues and come up with effective solutions.
✨Know the Business Impact of IT Solutions
When discussing your experiences, focus not just on the tech solutions you implemented, but also on their business impact. Employers want to see that you can connect IT with organisational goals. Prep examples that highlight how your tech contributions improved efficiency or reduced costs for past clients or projects.
✨Prepare for Behavioural Questions
Since IT consulting often involves teamwork and client interactions, expect behavioural questions that assess your interpersonal skills. Be prepared with examples that demonstrate your adaptability, communication skills, and how you handle client feedback. Before the interview, think of situations where you worked closely with clients to create effective IT strategies or changes.
