Location: ONSITE, London, Canary Wharf
Salary Range: £42,000-£50,000 per annum
Employment Type: Full-Time
Working Schedule: Monday to Friday, (9:00am – 5:00pm)
About Us
NELO Education is developing an international study platform that helps students find, compare and apply to university courses across selected study destinations. Bringing together AI-supported course discovery, personalised guidance, English test preparation and application support, NELO aims to help students make informed decisions before they apply.
We are looking for a commercially minded Global Partnerships & Outreach Manager to establish and grow trusted university relationships and international outreach channels. Working closely with NELO leadership and its marketing, content, technology and admissions teams, you will turn promising institutional relationships into effective partnerships and credible opportunities for students.
Key Responsibilities
- Develop and manage NELO’s UK and international university partnership strategy, institutional pipeline and priority-market outreach plans.
- Identify, approach and build long‑term relationships with universities, colleges and other relevant education organisations across selected study destinations.
- Present NELO’s proposition to institutional stakeholders and manage proposals, meetings, negotiations and progression towards signed partnership and recruitment agreements.
- Explore appropriate articulation, progression, student recruitment and other mutually beneficial institutional partnership opportunities.
- Build ethical and effective outreach networks with schools, colleges, education counsellors and relevant organisations in priority student‑origin markets.
- Develop market‑specific outreach initiatives to strengthen NELO’s visibility, student engagement and the quality of prospective applications.
- Coordinate campus visits, university content, student‑facing events, webinars, joint promotions and other collaborative partner activities.
- Work with marketing, content and technology teams to communicate university propositions accurately and support compelling, authentic destination and campus content.
- Help ensure institutional profiles, course information and partner communications remain reliable, current and appropriately verified.
- Maintain effective partner relationships, coordinate agreed deliverables and provide universities with useful insight into student interest, applications and recruitment outcomes.
- Represent NELO professionally at university meetings, international education conferences, recruitment events and relevant external engagements.
- Maintain organised partnership records, outreach activity logs, due‑diligence documentation and a clear pipeline of opportunities and next steps.
- Monitor performance against agreed measures, including qualified leads, partnership progression, signed agreements, student engagement, applications, enrolments and partner satisfaction.
- Provide regular updates to NELO leadership, identify risks and underperforming activities, and recommend practical improvements and new market opportunities.
- Work across teams to ensure ethical recruitment practices, accurate student guidance, confidentiality, compliance and delivery of institutional commitments.
Qualification & Skills
- Minimum 5 years of relevant professional experience in international education, institutional partnerships, international outreach, business development or student recruitment, with evidence of progressively responsible work.
- Demonstrable ability to establish institutional relationships and progress opportunities through negotiation to formal agreements.
- Good understanding of international higher education markets, university recruitment priorities and student decision‑making journeys.
- Strong communication, presentation, negotiation and stakeholder‑management skills, including confidence engaging senior university representatives.
- Commercial awareness, sound judgement and the ability to manage multiple partnership and outreach workstreams independently.
- Ability to plan market‑specific outreach, build trusted education networks and assess recruitment and partnership performance.
- Excellent organisational skills, accurate record‑keeping and confidence preparing proposals, reports and partnership documentation.
- A collaborative, proactive and professional approach with a commitment to ethical recruitment and responsible student guidance.
- Experience of articulation, progression, mobility or transnational education arrangements would be advantageous.
- Experience with digital student recruitment, education technology or AI‑supported platforms would be advantageous.
- An established international network of universities, schools, colleges or counsellors would be advantageous.
Person Specification
- A strong track record of building and maintaining relationships with universities, colleges, schools, education organisations and other institutional stakeholders.
- Demonstrable experience progressing partnership or business‑development opportunities from initial engagement through proposal, negotiation and formal agreement.
- Strong knowledge of international student recruitment, higher education markets and the priorities of university partners.
- Excellent written and verbal communication skills, with confidence presenting to and influencing senior internal and external stakeholders.
- Strong commercial judgement and the ability to balance institutional priorities, student interests and NELO’s strategic objectives.
- Highly organised and self‑directed, with the ability to manage multiple markets, partners, opportunities and deadlines simultaneously.
- A collaborative working style and the ability to work effectively with marketing, content, technology, admissions and leadership teams.
- A commitment to ethical international recruitment, accurate information, responsible student guidance and professional conduct.
- Willingness and ability to travel within the UK and internationally when required.
- An established network of contacts within universities, schools, colleges, education agencies or international student recruitment markets.
- Experience of articulation, progression, mobility, transnational education or other international partnership models.
- Experience working with education technology, digital student recruitment platforms or AI‑supported education products.
- Experience planning or delivering international outreach campaigns, institutional events, webinars, campus activity or joint partner promotions.
- Experience analysing partnership pipelines, recruitment conversion, application or enrolment data to improve performance.
- Annual leave (7.2 weeks)
- Workplace pension scheme.
- Company Sick Pay.
- Statutory maternity and paternity pay.
- Employee Assistance Programme (HA Wisdom Wellbeing)
- Virtual GP access (Livi)
- 'Speak Up Service' - confidential support service to report any workplace concerns
- Specialist physical and mental wellbeing support services with 24/7 confidential counselling support (Wisdom)
- Financial, legal and medical advice services provided (Wisdom)
- Life & Leadership coaching (Wisdom)
- Financial coaching (MUNNY)
- Discounts and perks, offering savings on shopping, activities and more (Bright Exchange)
- Self-development and Self‑taught trainings
If you are passionate about building meaningful international education partnerships and helping students, make better-informed study decisions, we would love to hear from you!
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