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- Tasks: Welcome visitors, manage enquiries, and support the team with essential admin tasks.
- Company: Hengist Field Care Home, known for its caring atmosphere and strong team spirit.
- Benefits: Competitive pay, supportive team, training opportunities, and a chance to make a real difference.
- Other info: Join a team that values kindness and professionalism while enjoying career progression.
- Why this job: Be the friendly face that creates a positive first impression in a warm environment.
- Qualifications: Friendly, organised, strong communicator, and comfortable with Microsoft Office.
The predicted salary is between 27000 - 28000 £ per year.
If you’re someone who enjoys meeting people, staying organised and being part of a warm, supportive team, you’ll feel right at home with us at Hengist Field Care Home. We’re looking for a friendly and confident Receptionist / Office Assistant to be the welcoming face of our home and help keep our busy office running smoothly. Hengist Field is known for its caring atmosphere, strong team spirit and the genuine relationships we build with residents and families.
As the first person people meet when they arrive, you’ll play a key role in creating that positive first impression and helping our home feel safe, calm and inviting.
About the RoleThis is a varied, people‑focused role where no two days are the same. You’ll greet visitors, support residents and families, handle enquiries and provide essential admin support to the management team. You’ll be part of a team that values kindness, professionalism and a can‑do attitude.
What You’ll Be Doing- Welcoming visitors warmly and managing the sign‑in process
- Keeping the reception area tidy, safe and inviting
- Handling phone calls and enquiries with professionalism and care
- Supporting prospective residents and families during visits
- Managing incoming mail and carrying out general admin tasks
- Assisting the BSO, Recruitment Officer and Management Team
- Maintaining confidentiality and following Health & Safety procedures
- Reporting any issues promptly to help keep the home running smoothly
We’d love to hear from you if you are:
- Friendly, approachable and confident with people
- Organised, reliable and able to prioritise tasks
- A strong communicator with excellent telephone manner
- Comfortable using Microsoft Office
- Professional in appearance and attitude
- A team player with good attention to detail
- Able to handle confidential information appropriately
Experience in administration, a care home environment, or supporting people with additional needs.
Why You’ll Love Working With Us- A warm, supportive team who genuinely care about each other
- A homely environment where residents and staff feel valued
- Opportunities for training, development and progression
- A role where you can make a real difference every day
If you’re friendly, organised and passionate about helping people, we’d love to hear from you. Please send your CV and a short cover letter telling us why you’d be a great fit for Hengist Field Care Home.
Receptionist & Admin Support, Sittingbourne Kent employer: Nellsar Careers
Contact Detail:
Nellsar Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist & Admin Support, Sittingbourne Kent
✨Tip Number 1
Get to know the company culture! Before your interview, check out Hengist Field Care Home's website and social media. Understanding their values will help you connect with the team and show that you're genuinely interested in being part of their supportive environment.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the first point of contact for visitors. Role-play common scenarios with a friend to boost your confidence in greeting people and handling enquiries professionally.
✨Tip Number 3
Prepare some questions! When you get the chance to ask questions during your interview, think about what matters to you. Ask about team dynamics or training opportunities to show you're keen on growing with the team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're proactive and really want to join the Hengist Field Care Home family!
We think you need these skills to ace Receptionist & Admin Support, Sittingbourne Kent
Some tips for your application 🫡
Be Yourself: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show your friendly and approachable side. Remember, we’re looking for someone who fits in with our warm team spirit.
Tailor Your CV: Make sure your CV highlights relevant experience that matches the job description. If you've worked in admin or a care home before, shout about it! We love seeing how your skills can contribute to our supportive environment.
Craft a Compelling Cover Letter: Your cover letter is your chance to tell us why you’re the perfect fit for Hengist Field. Keep it concise but engaging, and make sure to mention your passion for helping people and being part of a team. We want to feel your enthusiasm!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen to join our team at Hengist Field!
How to prepare for a job interview at Nellsar Careers
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Receptionist & Admin Support. Familiarise yourself with the tasks mentioned in the job description, like greeting visitors and handling enquiries. This will help you demonstrate your enthusiasm and readiness to take on the role.
✨Showcase Your People Skills
Since this role is all about interacting with people, be prepared to share examples of how you've successfully communicated or resolved issues in the past. Think of specific situations where your friendly and approachable nature made a difference, as this will highlight your suitability for the caring atmosphere at Hengist Field.
✨Dress the Part
First impressions matter, especially in a role that involves welcoming visitors. Dress professionally and ensure your appearance reflects the warm and inviting environment of the care home. This shows respect for the position and the people you'll be working with.
✨Prepare Questions to Ask
Interviews are a two-way street, so come prepared with questions about the team dynamics, training opportunities, or the care home's approach to resident support. This not only shows your interest in the role but also helps you gauge if it's the right fit for you.