At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: Join the vibrant Nell Gwynne Tavern, part of Young's Pubs.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts.
- Other info: Dynamic pub environment with great opportunities for growth.
- Why this job: Kickstart your hospitality career with ongoing training and development.
- Qualifications: Passion for customer service and team leadership skills.
The predicted salary is between 22000 - 26000 € per year.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What We Look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor employer: Nell Gwynne
At Young's, we pride ourselves on being an exceptional employer, offering our Supervisors a vibrant work culture that fosters personal and professional growth. With access to career pathways, training courses, and generous benefits like free meals and discounts, we ensure our team members feel valued and supported in their journey within the hospitality industry. Join us at the Nell Gwynne Tavern, where your passion for customer service will thrive in a rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Supervisor
✨Tip Number 1
Network like a pro! Get chatting with folks in the industry, whether it's at local events or online. Building connections can lead to opportunities that aren't even advertised.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for customer service and how you can bring that energy to our team. Be yourself and let your enthusiasm shine through.
✨Tip Number 3
Research our pub culture! Knowing what makes us tick will help you stand out. Familiarise yourself with our values and how you can contribute to our success as a Supervisor.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and our amazing perks right there.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Show Your Passion:When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and your enthusiasm for the hospitality industry.
Tailor Your CV:Make sure your CV highlights relevant experience that aligns with the Supervisor role. We love seeing how your past roles have prepared you to lead a team and deliver exceptional service.
Be Authentic:Don’t be afraid to show your personality in your application. We’re looking for someone who can build rapport with both customers and the team, so let us see the real you!
Apply Through Our Website:For the best chance of success, apply directly through our website. It’s the easiest way for us to see your application and get you on the path to joining our fantastic team!
How to prepare for a job interview at Nell Gwynne
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with the Nell Gwynne Tavern. Understand its history, menu, and what makes it unique. This will show your genuine interest in the role and help you connect with the interviewers.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Highlight how you built rapport and handled challenging situations to demonstrate your passion for hospitality.
✨Emphasise Team Training Experience
Since training the team is part of the role, come ready to discuss any experience you have in mentoring or training others. Share specific instances where your guidance led to improved performance or customer satisfaction.
✨Express Your Commitment to Growth
Let them know you’re serious about your career in hospitality. Talk about your aspirations and how you see yourself growing within the company. Mention any relevant courses or training you’re interested in to show you’re proactive about your development.
