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For Companies At a Glance
- Tasks: Lead shifts, deliver exceptional customer service, and train your team.
- Company: Join the vibrant team at Young's Pubs with a focus on hospitality.
- Benefits: Enjoy free meals, weekly pay, 28 days holiday, and discounts at our pubs.
- Why this job: Grow your career in hospitality while making customers smile every day.
- Qualifications: Passion for customer service and team leadership skills required.
- Other info: Access to training, apprenticeships, and a supportive career pathway.
The predicted salary is between 24000 - 36000 £ per year.
What We Offer Our Supervisors:
- Access to our Career Pathway, Apprenticeships and training and development courses
- Free Meals
- Weekly pay
- 28 days holiday per year
- 20% discount in all Young's Pubs and 30% discount on overnight stays in our Pubs with Rooms
- Share Save Scheme
- Company Pension Scheme
What we look for in a Supervisor:
As the successful Supervisor you will have a passion to deliver exceptional customer service every time and be able to build rapport with our customers and our team to continue the success of our pub. You will be passionate about training our team to ensure they have the knowledge needed to delight our customers and also be a responsible key holder to be able to lead shifts safely and effectively. You will also be someone who is committed to their career in hospitality and we can offer ongoing development to support you as you grow and succeed with us.
Supervisor in London employer: Nell Gwynne
Contact Detail:
Nell Gwynne Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor in London
✨Tip Number 1
Get to know the pub culture! Spend some time in the Young's Pubs, chat with the staff, and soak up the vibe. This will help you understand what they value in a Supervisor and show your genuine interest.
✨Tip Number 2
Network like a pro! Connect with current employees on social media or at local events. Building relationships can give you insider info and might just land you a recommendation when you apply through our website.
✨Tip Number 3
Show off your passion for customer service! During interviews, share specific examples of how you've delighted customers in the past. This will demonstrate that you’re the right fit for the role and the team.
✨Tip Number 4
Be ready to discuss your leadership style! As a Supervisor, you'll need to train and motivate your team. Think about how you can inspire others and be prepared to share your approach during the interview.
We think you need these skills to ace Supervisor in London
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for customer service shine through. We want to see how you connect with customers and your enthusiasm for the hospitality industry.
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills. Mention any previous roles where you've trained teams or led shifts, as this is key for us.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your sentences are easy to read and get straight to the heart of what makes you a great fit for the Supervisor role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Nell Gwynne
✨Know the Pub Inside Out
Before your interview, take some time to research the Nell Gwynne Tavern and its offerings. Familiarise yourself with their menu, special events, and customer reviews. This will not only show your genuine interest but also help you discuss how you can contribute to enhancing the customer experience.
✨Showcase Your Customer Service Skills
As a Supervisor, exceptional customer service is key. Prepare examples from your past experiences where you went above and beyond for customers. Think about situations where you resolved conflicts or trained team members to improve service quality. This will demonstrate your passion for delivering outstanding service.
✨Emphasise Team Leadership
Highlight your ability to build rapport with both customers and team members. Share specific instances where you successfully led a team or trained new staff. Discuss your approach to fostering a positive work environment, as this aligns with the pub's commitment to team development.
✨Ask Insightful Questions
Prepare thoughtful questions to ask during the interview. Inquire about the training and development opportunities available for Supervisors or how the pub measures success in customer satisfaction. This shows your enthusiasm for the role and your commitment to growing within the company.
