Transition Support, Time, Recovery Worker in Staplehurst

We are looking for a Band 4 support Worker to join our Transition Team. You will provide support to service users based in the Kent and Medway adolescent hospital. You will need experience of working with people who have mental health difficulties in inpatient and community settings. Your role as support worker will be part of the wider team and support the physical and mental health care plan of adults with ongoing mental health and emotional needs.

Main duties of the job:

• You will be expected to hold a caseload of patients allocated to you by the management of the team.
• You will be expected to support the team in undertaking some duties work.
• You will also be expected to contribute to the effectiveness of services by:

• Providing skilled, evidence-based care which adheres to agreed policies and procedures.
• Working with patients and families and qualified practitioners to contribute to all stages of the care planning process including assessing risks and needs.
• Acting as patient advocates in the multi-disciplinary team.
• Working as part of a team implementing care plans or directives overseen by the Transition team lead.
• Contributing to creating and maintaining high performing teams by communicating well with all members of the team.
• Understanding their role in the team and how they help the team achieve its objectives.
• Reflecting on their own practice regularly.
• Identifying how care could be improved.
• Working to the standards set out in the Code of Conduct for Healthcare Support Workers and Adult Social Care Workers in England (Skills for Health 2013).
• Safeguarding people by recognising and responding when an adult or child might be at risk from abuse but also recognising their own limits and asking for help and escalating concerns when necessary.
• Escalating safety concerns and by doing so acting as effective advocates for those who use our services.
• Being open and transparent about their own practice.
• Identifying areas where improvements in safety or quality can be made.
• Working closely with others to improve services.
• Maintaining accurate, legible, comprehensive records.
• Maintaining compliance with their mandatory training requirements.

The successful applicant will need:

• To be aware and demonstrate the Trust Values.
• To be able to travel efficiently throughout the Borough.
• To be flexible, supportive and if required to take a new role within NELFT appropriate to knowledge, education and skills, as required.
• To have knowledge of the resources available in the area.

Qualifications:

• Essential: NVQ level 3 in care or equivalent.
• Qualification in health and social care or equivalent.

Experience:

• Essential: Lone working experience.
• Demonstrate putting people first, prioritising quality, being progressive, innovative and continually improving, promoting what is possible, independence, opportunity and choice and being professional and honest.
• Relevant experience in a community setting and basic level of theoretic knowledge.
• Working as a member of a team and flexible.
• Previous experience of working with a multidisciplinary team.

Knowledge:

• Essential: Knowledge and understanding of recovery and social inclusion.
• Understand the need for professional conduct and confidentiality.
• Ability to listen effectively and communicate effectively at all levels.
• Basic written communication skills to enable completion of records etc.
• Empathy, compassion, and patience.
• Ability to communicate well verbally and in writing.
• Knowledge and experience of mental health services and mental health issues.
• Ability to form positive therapeutic relationships with service users and carers.
• Ability to act calmly in emergencies and respond in a professional manner to stressful and challenging behaviour.

Disclosure and Barring Service Check:

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Employer name: NELFT North East London Foundation Trust

Address: Kent and Medway adolescent hospital, Cranbrook Road, Staplehurst, TN12 0RE