Head of Governor and Membership Office

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board. Joining #TeamNELFT means you'll become part of a welcoming and supportive working environment. We're CQC rated Good, and we want you to join us on the journey towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway. We provide community and mental healthcare services to adults and children within these areas. The Trust has award winning equality and diversity initiatives and staff health and wellbeing activities. We invest heavily in your development, because when you are valued and supported, we provide the best care to our patients.

The Head of Governor and Membership Office will work closely with the Chair, Chief Executive Officer, the Board of Directors, the Council of Governors, and senior staff by developing mutual respect and building constructive and trusting relationships - and at times using refined negotiation and interpersonal skills, particularly in respect of any contentious and/or sensitive information being discussed. In conjunction with the Chair, the post holder will provide support to the lead and deputy lead governors in discharging their responsibilities, ensuring good working relationships are developed and maintained.

Main duties of the job include:

• Serving as an ambassador for the Trust, positively representing the organisation as an authoritative key contact and point for action for national/local organisations and individuals.
• Providing advice and pastoral support to members of the Council of Governors to allow them to best fulfil their role.
• Ensuring that meetings of the Council of Governors and committees run in accordance with the regulatory framework.
• Providing a comprehensive management service for the Trust's membership, including the development of plans and strategies for membership recruitment and engagement.

Starting with NELFT, new starters will join the Trust on the first Monday of each month and will undertake a comprehensive induction of up to two weeks which will include mandatory training, systems training and the allocation of equipment. The induction will be held at our head office in Rainham, Essex.

This post will be subject to a probationary period. Internal applicants are exempt from the probationary period (unless you are an internal applicant currently part way through a probationary period or currently a bank member of staff).

This post also attracts payment for High Cost Area Supplement of 15% of the basic salary (with a minimum of £4,313 to a maximum of £5,436).

We encourage you to refer closely to the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We welcome your application even if you do not meet all the criteria listed in the person specification.

Qualifications required include:

• Educated to Master's Degree level or other post-graduate qualification, or equivalent by virtue of experience.

Essential experience includes:

• Extensive experience of communicating with and persuading a variety of stakeholders.
• Extensive experience of building confidence and positive relationships, and engaging and negotiating with stakeholders.

Essential skills include:

• Excellent communication skills, including the ability to be clear and persuasive in speech and in writing.
• Able to produce high quality and coherent reports and materials in a range of media.
• Able to present complex, sensitive, and/or contentious information to a variety of groups.

Benefits include:

• A long-standing and award-winning approach to equality and diversity.
• A commitment to supporting colleagues to achieve a work life balance.
• Proactive health and wellbeing support.

We are committed to equal opportunities and diversity and positively encourage applications from all sections of the community regardless of any protected characteristic.