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For Companies At a Glance
- Tasks: Manage complex cases and deliver high-quality care in the community.
- Company: Join a supportive team at NELFT, rated Good by CQC.
- Benefits: Flexible working, health support, and commitment to equality and diversity.
- Why this job: Make a real difference in people's lives while developing your leadership skills.
- Qualifications: Registered Nurse with strong clinical and managerial skills.
- Other info: Opportunities for career growth and a welcoming work environment.
The predicted salary is between 36000 - 60000 £ per year.
Overview
The post holder will be a Registered Nurse ideally with Specialist Practitioner qualification, and significant experience of working within the community setting. They will be required to hold experience and competence in all clinical skills offered in the community. They will be responsible for assessment, management, planning and delivery of care, including being professionally and legally accountable.
Responsibilities
- Support peers and locality lead and be an effective team member whilst working on their own initiative.
- Supervise staff members and students.
- Support the Operational Lead in the investigation and management of clinical incidents, complaints and maintaining safe staffing levels.
- Provide case management for a small caseload of highly complex adults on the Integrated Care Team (ICT) caseload with complex multi-diagnosis, high use of statutory services and already receiving face to face care from the ICT.
- Deliver safe care to users of service across the team and remain professionally and legally accountable.
- Line manage a team of Community Nurses and Health Care Support Workers; supervise and appraise staff members and students.
- Demonstrate excellent leadership and communication skills and the ability to travel between sites.
Qualifications and essential criteria
- Excellent clinical skills
- Managerial skills
- Leadership skills
- Communication skills
- Information Technology (IT) skills
- Ability to travel between sites
- Non-medical or community nursing prescribing
Other requirements
- Must possess a valid UK driving licence.
- Probationary period will apply.
Joining and organisation
Joining #TeamNELFT means you\’ll become part of a welcoming and supportive working environment. We are CQC rated Good and work towards an Outstanding rating. NELFT has sites across North East London, Essex, Kent and Medway, providing community and mental health care to adults and children in these areas. The Trust has award-winning equality and diversity initiatives and staff health and wellbeing activities. We invest in development to support our staff and patients. We are a Level 3 Disability Confident Leader and have been recognised by Working Families Top 10 Employers and Carers UK Level 1 Accreditation.
Benefits
- Commitment to equality, diversity and flexible working opportunities including work-life balance.
- Support for flexible working arrangements (job share, part-time hours or other flexible patterns).
- Employee health and wellbeing support, including access to employee assistance programme and wellbeing ambassadors.
- Detailed information about wellbeing and benefits is available via the provided link.
Other statements
We recognise the Armed Forces community and have signed the Armed Forces Covenant with Gold Award status. We offer supportive policies, guaranteed interview schemes for veterans, Reservists and military spouses, and additional leave for Reservists.
Probation and High Cost Area
This post is subject to a probationary period.
High Cost Area Supplement – Fringe: This post also attracts payment for High Cost Area Supplement of 5% of the basic salary (minimum payment £1,303 and maximum £2,198 per annum, pro rata for part time).
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Complex Case Manager employer: NELFT NHS Foundation Trust
Contact Detail:
NELFT NHS Foundation Trust Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Complex Case Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the healthcare field, especially those who work in community settings. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! Prepare a portfolio or a presentation that highlights your clinical and managerial expertise. This can really set you apart during interviews and showcase your ability to handle complex cases.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or mentors to refine your responses, especially around leadership and communication skills. The more comfortable you are, the better you'll perform when it counts.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Complex Case Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter to highlight your experience in community nursing and case management. We want to see how your skills align with the role of Complex Case Manager, so don’t hold back on showcasing your relevant qualifications!
Show Off Your Leadership Skills: Since this role involves managing a team, it’s crucial to demonstrate your leadership abilities. Share examples of how you've supervised staff or led projects in the past. We love seeing candidates who can inspire and support their peers!
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate candidates who can communicate effectively, as this is key in our community setting.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at NELFT NHS Foundation Trust
✨Know Your Clinical Skills
Make sure you brush up on your clinical skills and be ready to discuss them in detail. Since the role requires significant experience in community settings, think of specific examples where you've successfully applied these skills in complex cases.
✨Showcase Your Leadership Abilities
Prepare to talk about your managerial and leadership experiences. Think of instances where you've supervised staff or led a team, and be ready to explain how you handled challenges and supported your peers.
✨Understand the Organisation's Values
Familiarise yourself with NELFT’s commitment to equality, diversity, and staff wellbeing. Be prepared to discuss how your values align with theirs and how you can contribute to their supportive working environment.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Prepare by thinking through potential clinical incidents or complaints you might encounter and how you would manage them effectively.
