Neko Health in London is seeking a Customer Support Representative to be the first point of contact for UK members, handling email, phone, text and social inquiries with empathy and professionalism. You will manage bookings, troubleshoot issues, respond to complaints, and ensure service recovery, keeping member convenience and privacy at the heart of every interaction.
Your role requires strong organisation, multi-channel consistency, and a calm, human voice that reflects the Neko brand across
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Multi-Channel Customer Care Specialist (UK) employer: Neko Health
At Neko Health, we are not just redefining preventative care; we are creating a vibrant work culture that prioritises employee growth and meaningful contributions. As a Member Experience Training & Quality Coordinator, you will be at the forefront of our mission, delivering impactful training and quality assurance while enjoying a supportive environment that fosters innovation and collaboration. With opportunities for professional development and a commitment to inclusivity, Neko Health is an exceptional employer for those looking to make a real difference in healthcare.
