Neko Health seeks a Member Experience Training & Quality Coordinator to standardise the member journey across clinics and centralised teams. You will deliver training programs, run audits, and drive improvements that lift the CARE standard and the Member First Manifesto.
You will coordinate schedules, rooms, materials, and facilitators, and travel between clinic sites to ensure consistent outcomes. This hands-on role helps scale our live culture change program with AI-enabled training tools.
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Member Experience Training & Quality Lead employer: Neko Health
At Neko Health, we are not just redefining preventative care; we are creating a vibrant work culture that prioritises employee growth and meaningful contributions. As a Member Experience Training & Quality Coordinator, you will be at the forefront of our mission, delivering impactful training and quality assurance while enjoying a supportive environment that fosters innovation and collaboration. With opportunities for professional development and a commitment to inclusivity, Neko Health is an exceptional employer for those looking to make a real difference in healthcare.
