Workplace Technology Lead in London

MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.

Role Purpose

As the Workplace Technology Lead you'll be the domain expert and technical authority for workplace technology and AV innovation within Corporate Engineering. Setting technical direction, leading technology delivery for capital builds, and creating and owning repeatable standards that support employees, clinicians and members. This is a senior technical leadership role, so you'll deliver by influencing, coordinating and partnering across the organisation (Engineering, Facilities, Clinical, Real Estate). It combines hands-on delivery, programme leadership and practical AI solutions, and you'll shape how the function grows as Neko expands. Your scope covers collaboration and meeting spaces, employee experience, executive briefing centres, clinic environmental AV and debrief-room presentation, digital signage, and technology integration across a growing portfolio of health centres. Network, security, facilities, clinical systems and scanning hardware stay with their specialist owners, and you'll work closely with them.

What You'll Deliver in the First 6–12 Months

• Map the estate, opening pipeline, suppliers, ownership and risks in your first 60 days, and agree the role charter, roadmap and budget baseline with Technology and Operations.
• Create a global technology roadmap aligned to expansion plans, workplace needs and the member experience, turned into investment priorities, delivery plans and lifecycle budgets.
• Act as design authority for workplace and AV: define reference designs, preferred solutions and a clear process for local variations.
• Review existing standards, take full ownership of them in Corporate Engineering, and create a repeatable technology build playbook, piloted on an agreed site or room type.
• Lead the technology workstream for new offices, health centres and refurbishments, from feasibility and design through procurement, commissioning and operational handover.
• Own the integrated technology programme: financial forecasts, risks, changes and executive reporting, with clear readiness criteria, acceptance tests and defect tracking for each opening.
• Work with clinical operations and design teams on debrief displays, ambient audio, signage and controls, prioritising simple use, discretion and a calm environment for members.
• Test two approved operational AI use cases, for example automated commissioning tools, through measured pilots.
• Establish asset and lifecycle records, supplier reviews and service requirements with Procurement and support owners.
• Deliver a costed proposal and an 18–24 month plan for the next stage of the function, with any hiring linked to the site pipeline and support demand.

What We're Looking For

• Substantial experience in workplace technology, enterprise AV and integrated systems, including delivery across multiple countries and physical environments.
• A record of technical leadership: setting standards across a complex portfolio and developing others through influence rather than line authority.
• Experience taking technology projects through architectural design, procurement, construction, commissioning and handover, with commercial and programme accountability.
• Ability to explain technical decisions to executives, clinicians, designers and delivery partners, and to connect investment choices to practical user needs.
• Practical curiosity about AI and automation, with the judgement to test outputs and involve specialist owners.

Nice to Have

• Healthcare or regulated-environment experience.
• Enterprise and experiential delivery experience.

Equal Opportunity and Inclusion

Neko Health is committed to building a diverse and inclusive workplace. We welcome applicants from all backgrounds and are happy to make reasonable adjustments throughout the hiring process.