At a Glance
- Tasks: Manage clinic schedules and ensure optimal staffing for seamless operations.
- Company: Join MissionNeko, a pioneer in preventative healthcare technology.
- Benefits: Flexible hours, competitive pay, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on innovation and impact.
- Why this job: Be part of a mission to revolutionise healthcare and improve lives.
- Qualifications: Experience in scheduling or workforce management; Excel skills are a must.
The predicted salary is between 29700 - 36300 £ per year.
MissionNeko is redefining what prevention means, from treating illness when it arrives, to sustaining health before it's ever at risk. Our mission: make data-driven, preventative care accessible to more people, before symptoms appear. In a single, non-invasive visit under an hour, proprietary technology and direct clinical care combine to deliver personalised, actionable insights. It's a team that thinks in 10x, not 10%. Every role here plays a part in building a world where prevention is the norm, and where your work genuinely helps people live longer, healthier lives.
Role Purpose
This role exists to keep clinics staffed to target coverage. The Workforce Planning Coordinator owns bi-weekly and monthly rota creation, maintains accurate schedules in the workforce management system, and produces the staffing reports that let clinic and market leadership make fast, informed decisions. The role sits within the Operations Planning function and partners directly with clinic leads on coverage, staffing, and labour metrics.
What You'll Deliver in the First 6-12 Months
- Own accurate, on-time bi-weekly/monthly rota publication for all assigned Swedish clinics, with late changes, swaps, and backfills handled without service disruption.
- Establish daily tracking of open shifts and coverage gaps across assigned clinics, with escalation to bank pools and agency partners triggered before gaps affect throughput.
- Administer Quinyx (locations, roles, templates, policies, leave rules) for assigned clinics and configure at least one automation that measurably reduces manual admin time (Tech-enabled, human-centred).
- Deliver a reliable weekly staffing pack (coverage %, overtime, additional hours, tardiness, utilisation, variance vs plan) that clinic and market leadership use to make staffing decisions.
- Reduce payroll queries and adjustments through cleaner timesheet reconciliation and consistent HRIS-to-payroll data flow.
Minimum Qualifications
- Experience in scheduling/rota coordination, clinic operations, or workforce administration.
- Comfortable in Excel: filters, lookups, pivot basics, conditional formatting; able to analyse CSVs and spot anomalies.
- Hands-on experience with a WFMS/scheduling system (e.g. Quinyx, Deputy, UKG, Rotageek) or a strong, demonstrable appetite to learn one fast.
- Excellent written and verbal communication skills in English.
- Demonstrated ownership of detail-heavy, deadline-driven admin work (the “last mile” that keeps a rota accurate).
Preferred Qualifications
- Multi-site healthcare or shift-based operations background.
- Direct Quinyx experience specifically, rather than an adjacent WFMS.
- Prior exposure to payroll reconciliation or HRIS-to-payroll data flows.
Workforce Planning Coordinator in London employer: Neko Health
At Neko Health, we are not just redefining preventative care; we are creating a vibrant work culture that prioritises employee growth and meaningful contributions. As a Member Experience Training & Quality Coordinator, you will be at the forefront of our mission, delivering impactful training and quality assurance while enjoying a supportive environment that fosters innovation and collaboration. With opportunities for professional development and a commitment to inclusivity, Neko Health is an exceptional employer for those looking to make a real difference in healthcare.
StudySmarter Expert Advice🤫
We think this is how you could land Workforce Planning Coordinator in London
✨Get Involved with Local Health Initiatives
Join local community health events or volunteer for organisations like public health agencies. This not only builds your experience but also helps you network with industry professionals who might know of openings at places like Neko Health.
✨Tap into Professional Associations
Check out associations like the Institute of Healthcare Management. They often have job boards, networking events, and conferences that are perfect for connecting with potential employers in health sciences administration.
✨Stay Updated with Industry Trends
Follow health policy news and trends—being knowledgeable about the current landscape will not only help you in interviews but also make you stand out as a candidate. You can discuss recent developments and their implications when chatting with folks at Neko Health.
✨Apply Through Our Website for Better Visibility
When you find roles that excite you, especially at places like Neko Health, don’t forget to apply through our website. This can sometimes give you an edge by showing the employer you’re savvy and committed to finding the right fit.
Some tips for your application 🫡
Highlight Your Relevant Experience:When applying for a role in health sciences administration, it's super important to spotlight any relevant experience you have in healthcare settings. Whether you've worked in a hospital, a clinic, or any related environment, make sure to detail those roles in your CV – focusing on your responsibilities and achievements that align with the job at Neko Health.
Showcase Your Administrative Skills:Administrative skills are key in this field, so don’t hold back! Make sure your CV reflects your proficiency in things like scheduling, data management, and compliance with health regulations. Mention specific software you’ve used, such as patient management systems, as this will demonstrate your hands-on abilities and readiness for the role at Neko Health.
Craft a Meaningful Cover Letter:Your cover letter should reflect your passion for the health sciences field and your eagerness to contribute to Neko Health. Share a bit about why you’re drawn to this sector, any impactful situations or challenges you’ve encountered, and how they’ve shaped your desire to work in health sciences administration. This personal touch can really set you apart!
Tailor Your Documents to the Job:Don't use a one-size-fits-all approach! Make sure your CV and cover letter are specifically tailored for this role. Highlight any certifications you have relevant to health administration, and ensure you clearly connect your previous roles to the skills needed for the full-time position at Neko Health. This way, you're showing them you’ve done your homework and are genuinely interested in being a part of their team.
How to prepare for a job interview at Neko Health
✨Showcase Your Administrative Skills
In health sciences administration, being organised is key. Make sure you can demonstrate your skills in managing schedules, paperwork, and data accurately. Be ready to discuss specific tools you've used, like electronic health record systems or scheduling software, and how they improved efficiency in your past experiences.
✨Know Your Regulations
Familiarity with healthcare regulations and compliance is crucial. Brush up on HIPAA, GDPR, or other relevant policies before your interview. We recommend preparing examples of how you've ensured compliance or handled sensitive information in past roles—this will show you're not just knowledgeable but also responsible.
✨Prepare for Scenario Questions
Interviews for administrative roles often involve scenario-based questions to assess your problem-solving skills. Practice responses to common situations you might face, such as dealing with a challenging patient or managing a sudden schedule change. This will not only demonstrate your ability to think on your feet but also highlight your interpersonal skills.
✨Align Your Goals with the Organisation
As a full-time candidate, employers will want to know how your long-term career goals align with their mission. Take some time to research Neko Health’s values and be ready to tie your passion for health sciences administration into their objectives. Demonstrating enthusiasm and career alignment can be a game-changer in this competitive field!
