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- Tasks: Ensure UK clinics comply with healthcare regulations and manage patient safety effectively.
- Company: Join Neko Health, a pioneering Swedish healthcare tech company focused on preventative health.
- Benefits: Dynamic work environment, autonomy, and opportunities for personal growth.
- Why this job: Shape the future of healthcare while making a real impact on patient safety.
- Qualifications: Strong knowledge of CQC regulations and experience in risk management.
- Other info: Be part of a fast-paced team dedicated to transforming healthcare for everyone.
The predicted salary is between 36000 - 60000 £ per year.
About Neko Health
Neko Health is a Swedish healthcare technology company co-founded in 2018 by Hjalmar Nilsonne and Daniel Ek. Neko's vision is to shift healthcare from reactive treatment toward preventative health and early detection. This requires completely reimagining the patient's experience and incorporating the latest advances in sensors and AI. Neko Health has developed a new medical scanning technology concept to make it possible to do broad and non-invasive health data collection that is convenient and affordable for the public. The company is based in Stockholm, offering the Neko Body Scan experience at locations in Stockholm, London and Manchester, with over 500 employees.
About The Role
The Regulatory Compliance and Patient Safety Manager serves as Neko’s subject matter expert on UK healthcare regulatory requirements and how they apply to our clinics in the UK. You will ensure that all clinics maintain continuous compliance, supporting and directing local leadership teams to meet and exceed statutory expectations. You will coordinate regulatory preparedness, run internal compliance audits, and act as a bridge between clinical, operational, facilities, and people teams when corrective actions are needed.
You will additionally act as a key patient safety partner, ensuring effective oversight of incidents, robust risk management, and structured organisational learning. In this role you will be supported by the clinic management teams who are responsible for the triage, analysis and response to individual incidents, and the education team who are responsible for disseminating learning across Neko’s clinics in the UK.
Finally, you will have the chance to shape regulatory and patient safety excellence as we scale. You will help build our capability to comply with the requirements of other UK regulatory bodies as we expand into new regions. Training and support will be provided where specialised local regulatory knowledge is needed.
If you have strong experience in CQC compliance and/or patient safety and risk management, we’d love to connect with you. You don’t need both backgrounds - Just deep expertise in one, with the ability to grow into the other.
Responsibilities | Regulatory Compliance & Governance
- Ensure all UK clinics meet relevant regulatory and legislative requirements.
- Maintain and update our regulatory compliance framework.
- Track regulatory changes and update policies, processes, and teams accordingly.
- Support inspection readiness, documentation, submissions, and post-inspection actions.
- Run a rolling internal audit programme and provide assurance and coaching to Registered Managers.
Responsibilities | Risk, Incidents & Patient Safety
- Monitor the incident reporting system and ensure timely follow-up and closure.
- Identify trends and themes across incidents, complaints, and audits.
- Maintain the organisational risk register and ensure scoring, mitigations, and emerging risks are accurate.
- Present key safety insights at governance forums.
- Share validated learning with the Education Team for wider organisational training.
Skills and experience | Required
- Strong knowledge of CQC regulations and inspection processes and/or patient safety processes and risk management.
- Experience designing and delivering internal audits.
- Ability to translate regulatory requirements into practical operational actions.
- Excellent communication and influencing skills.
- Highly organised, analytical, and confident managing multiple workstreams.
Skills and experience | Desirable
- Experience with HIS, HIW, or RQIA frameworks.
- Experience in multi-site healthcare environments.
What We Offer
We offer a dynamic work environment with a high degree of autonomy that fosters growth and development. If you are passionate about building a better healthcare system for everyone and you thrive in a fast-paced environment, we would love to hear from you!
Please note: we perform background and reference checks as part of our interview process.
Regulatory Compliance & Patient Safety Manager in London employer: Neko Health
Contact Detail:
Neko Health Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Regulatory Compliance & Patient Safety Manager in London
✨Tip Number 1
Network like a pro! Reach out to folks in the healthcare compliance space, especially those who work with CQC regulations. A casual chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Get your interview game on point! Research common questions for regulatory compliance roles and practice your answers. We want you to showcase your expertise in patient safety and risk management confidently.
✨Tip Number 3
Show off your passion for preventative health! When you get the chance, share your thoughts on how innovative tech can improve patient safety. This will help you stand out as someone who aligns with Neko Health's vision.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.
We think you need these skills to ace Regulatory Compliance & Patient Safety Manager in London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the role of Regulatory Compliance & Patient Safety Manager. Highlight your experience with CQC regulations and any relevant patient safety processes. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about preventative health and how your background makes you a great fit for Neko Health. We love seeing genuine enthusiasm for our mission.
Showcase Your Organisational Skills: In this role, you'll be managing multiple workstreams, so make sure to highlight your organisational skills in your application. Share examples of how you've successfully juggled various tasks or projects in the past. We appreciate a well-organised candidate!
Apply Through Our Website: We encourage you to apply through our website for the best chance of getting noticed. It helps us keep track of applications and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Neko Health
✨Know Your Regulations
Make sure you brush up on CQC regulations and any other relevant compliance frameworks. Being able to discuss these confidently will show that you’re not just familiar with the requirements, but that you can also translate them into practical actions for Neko Health.
✨Showcase Your Audit Experience
Prepare specific examples of internal audits you've designed or delivered in the past. Highlight how your approach led to improvements in compliance or patient safety, as this will demonstrate your hands-on experience and analytical skills.
✨Communicate Effectively
Practice articulating complex regulatory concepts in a clear and concise manner. Since the role involves influencing various teams, showcasing your excellent communication skills during the interview will be crucial.
✨Demonstrate Organisational Skills
Be ready to discuss how you manage multiple workstreams and prioritise tasks. Share examples of how you’ve successfully handled competing deadlines or complex projects, as this will highlight your organisational prowess, which is key for this role.
