Neko Health is seeking a Member Experience Training & Quality Coordinator to elevate the standard of our member experience across clinics and centralised teams. You will design and deliver training, run quality assurance audits, and translate findings into coaching and tangible improvements.
In this role you will coordinate scheduling, sessions, materials and join details, while traveling between sites as markets scale. You’ll contribute to rollout activities and sponsor the 10x care mindset.
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Member Experience Training & Quality Lead in London employer: Neko Health
At Neko Health, we are not just redefining preventative care; we are creating a vibrant work culture that prioritises employee growth and meaningful contributions. As a Member Experience Training & Quality Coordinator, you will be at the forefront of our mission, delivering impactful training and quality assurance while enjoying a supportive environment that fosters innovation and collaboration. With opportunities for professional development and a commitment to inclusivity, Neko Health is an exceptional employer for those looking to make a real difference in healthcare.