CRM Analytics Lead β€” Retention & LTV Strategy in London

CRM Analytics Lead β€” Retention & LTV Strategy in London

London Full-Time 60000 - 80000 € / year (est.) No home office possible
Neko Health

At a Glance

  • Tasks: Lead analytics to boost customer retention and lifetime value through innovative strategies.
  • Company: Neko Health, a forward-thinking company in preventative care.
  • Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
  • Other info: Join a dynamic team focused on impactful experimentation and proactive analytics.
  • Why this job: Make a real difference in healthcare by optimising customer experiences and outcomes.
  • Qualifications: 8+ years in analytics with strong SQL and Python/R skills.

The predicted salary is between 60000 - 80000 € per year.

Neko Health in Greater London is looking for an experienced Analytics Manager to define and execute retention and LTV strategies. With 8+ years in analytics, you will build predictive models, develop retention dashboards, and lead strategic experiments to optimize customer lifetime value.

Key skills include:

  • Expert-level SQL
  • Python/R
  • Proficiency in BI tools like Tableau

The role emphasizes proactive analytics and impactful experimentation to improve retention metrics. Join us to help redefine preventative care.

CRM Analytics Lead β€” Retention & LTV Strategy in London employer: Neko Health

Neko Health is an exceptional employer that fosters a culture of innovation and collaboration in the heart of Greater London. With a strong emphasis on employee growth, we offer comprehensive training and development opportunities, alongside competitive benefits that support work-life balance. Join us to be part of a forward-thinking team dedicated to redefining preventative care through impactful analytics and strategic experimentation.

Neko Health

Contact Detail:

Neko Health Recruiting Team

StudySmarter Expert Advice🀫

We think this is how you could land CRM Analytics Lead β€” Retention & LTV Strategy in London

✨Tip Number 1

Network like a pro! Reach out to folks in the industry on LinkedIn or at local meetups. We all know that sometimes it’s not just what you know, but who you know that can help you land that dream job.

✨Tip Number 2

Show off your skills! Create a portfolio showcasing your predictive models and dashboards. We want to see your work in action, so don’t be shy about sharing your successes and experiments.

✨Tip Number 3

Prepare for those interviews! Brush up on your SQL and Python/R skills, and be ready to discuss how you've used them in past projects. We’re all about proactive analytics, so come armed with examples of how you’ve driven retention metrics.

✨Tip Number 4

Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are genuinely interested in joining us at Neko Health to redefine preventative care.

We think you need these skills to ace CRM Analytics Lead β€” Retention & LTV Strategy in London

SQL
Python
R
Business Intelligence (BI) Tools
Tableau
Predictive Modelling
Dashboard Development

Some tips for your application 🫑

Show Off Your Analytics Skills:Make sure to highlight your experience with SQL, Python/R, and BI tools like Tableau in your application. We want to see how you've used these skills to drive retention and LTV strategies in your previous roles.

Be Proactive in Your Approach:In your written application, demonstrate your proactive mindset. Share examples of how you've led strategic experiments or built predictive models that have positively impacted customer metrics. We love seeing initiative!

Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the CRM Analytics Lead role. We appreciate when candidates take the time to connect their experiences with what we’re looking for.

Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us during the process.

How to prepare for a job interview at Neko Health

✨Know Your Analytics Inside Out

Make sure you brush up on your SQL and Python/R skills before the interview. Be ready to discuss specific projects where you've built predictive models or developed dashboards, as this will show your hands-on experience and expertise.

✨Showcase Your Strategic Thinking

Prepare examples of how you've executed retention strategies in the past. Think about the experiments you've led and the impact they had on customer lifetime value. This will demonstrate your ability to think strategically and drive results.

✨Familiarise Yourself with BI Tools

Since proficiency in tools like Tableau is key for this role, be prepared to talk about your experience with them. If possible, bring along a portfolio of dashboards you've created to showcase your skills visually.

✨Emphasise Proactive Analytics

Neko Health is looking for someone who can take initiative. Be ready to discuss how you've used proactive analytics to identify opportunities for improvement in retention metrics. Highlight any innovative approaches you've taken to solve problems.