Neko Health in London is seeking a Customer Support Representative to join our UK team. You will handle multi-channel member inquiries across email, phone, text/SMS, and social, guiding members from booking to resolution with a human, empathetic voice.
You’ll own cases end-to-end, ensuring accurate information and timely updates in a fast-paced health tech environment. Prior CRM experience is ideal for this role.
#J-18808-Ljbffr
London: Member-First Customer Support Specialist in City of Westminster employer: Neko Health
At Neko Health, we are not just redefining preventative care; we are creating a vibrant work culture that prioritises employee growth and meaningful contributions. As a Member Experience Training & Quality Coordinator, you will be at the forefront of our mission, delivering impactful training and quality assurance while enjoying a supportive environment that fosters innovation and collaboration. With opportunities for professional development and a commitment to inclusivity, Neko Health is an exceptional employer for those looking to make a real difference in healthcare.
