Neko Health AB is seeking a Member Experience Training & Quality Specialist to standardize the member experience across clinics and centralised teams. You will deliver training, run audits, and coach teams to raise service levels in a fast-growing care network.
In this role you will coordinate sessions, scheduling, rooms and materials while ensuring consistency as markets scale. Travel between clinic sites is expected as part of the rollout and improvement work.
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Member Experience Training & Quality Lead employer: Neko Health AB
At Neko, we are committed to fostering a culture of innovation and collaboration, where every team member plays a vital role in transforming healthcare through technology. As a Lead Software Engineer, you will not only have the opportunity to work on cutting-edge AI-driven solutions but also engage directly with clinicians and members, ensuring your contributions make a real impact on people's health. With a focus on employee growth and a supportive environment, Neko offers a unique chance to be part of a mission that prioritises preventative care and enhances the well-being of communities.
