Neko Health AB is seeking a Member Experience Training & Quality Coordinator to drive the on-ground standard of member experience across clinics and centralised teams. You will deliver training, run quality audits, and coach teams to land CARE principles in practice.
You will coordinate sessions, audits, materials, and joining details, while supporting rollout as new clinics come online. A mix of hands-on delivery and coaching spans multiple sites and markets.
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Member Experience Training & Quality Lead in London employer: Neko Health AB
At Neko, we are committed to fostering a culture of innovation and collaboration, where every team member plays a vital role in transforming healthcare through technology. As a Lead Software Engineer, you will not only have the opportunity to work on cutting-edge AI-driven solutions but also engage directly with clinicians and members, ensuring your contributions make a real impact on people's health. With a focus on employee growth and a supportive environment, Neko offers a unique chance to be part of a mission that prioritises preventative care and enhances the well-being of communities.
