Office Manager in Tewkesbury

Job Description
Office Manager (Part time 16 hours)
Position Summary
The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company.
This person should have outstanding communication skills to liaise with internal and external stakeholders, work with integrity, handle confidential tasks, and multi-task effectively to support teams across all levels of the business.
Qualifications
Pre-requisite Knowledge & Skills
Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
Proven ability to interact over the telephone and face-to-face in a clear and professional manner
Background of working in a fast paced, flexible and challenging environment
Ability to multitask effectively
Accuracy and attention to detail
Intermediate PC, Word, Outlook and Excel skills
Excellent organisation skills
Duties and Responsibilities
Managing and maintaining a clean and tidy area at all times
Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
Represent a positive, optimistic and enthusiastic ambassador for the business
Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
Replenish supplies and ensure stock ordered as required
Manage all incoming and outgoing post and post room function for the business
Support adhoc projects for various departments as and when required
Provide assistance to the onboarding process for new starters, including training material preparation and collation, security access passes, workstation assessments and desk preparation
Event planning including quarterly awards, incentives, sales drives and social calendar activity
Look to improve processes or procedures to increase efficiency
Booking meetings as required and arranging refreshments or catering for events using agreed suppliers
Manage all administrative tasks effectively within required timeframes
Update and maintain master security log including parking allocations, security pass IDs and leaver deactivation
What\’s in it for you?
Exceptional training – giving you tools to succeed throughout your NFS career
We work hard but have fun too; regular theme days and charity events
Life Assurance from day 1
Employee Assistance Programme for support with life matters
Discounts for coffee, restaurants, cinemas, gyms and more
Well-being benefits including free fruit, flu vaccinations, cycle to work, eye test vouchers
Enhanced maternity and paternity pay
Pension and 23 days holiday
Hours: Monday to Friday.
Part-time 16 hours
Seniority level
Entry level
Employment type
Part-time
Job function
General Business
Industries
Insurance
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