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For Companies At a Glance
- Tasks: Be the friendly face of our office, managing visitors and supporting teams.
- Company: Join Neilson Financial Services, a dynamic company focused on customer satisfaction.
- Benefits: Enjoy flexible hours, life assurance, discounts, and well-being perks.
- Why this job: Perfect for those who thrive in a fast-paced environment and love multitasking.
- Qualifications: Previous front-of-house experience and strong communication skills are essential.
- Other info: Part-time role with 16 hours a week, Monday to Friday.
Job Description
Office Manager (Part time 16 hours)
Position Summary
The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company. This person should have outstanding communication skills to liaise with internal and external stakeholders, work with integrity, handle confidential tasks, and multi-task effectively to support teams across all levels of the business.
Qualifications
Pre-requisite Knowledge & Skills
- Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
- Proven ability to interact over the telephone and face-to-face in a clear and professional manner
- Background of working in a fast paced, flexible and challenging environment
- Ability to multitask effectively
- Accuracy and attention to detail
- Intermediate PC, Word, Outlook and Excel skills
- Excellent organisation skills
Duties and Responsibilities
- Managing and maintaining a clean and tidy area at all times
- Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
- Represent a positive, optimistic and enthusiastic ambassador for the business
- Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
- Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
- Replenish supplies and ensure stock ordered as required
- Manage all incoming and outgoing post and post room function for the business
- Support adhoc projects for various departments as and when required
- Provide assistance to the onboarding process for new starters, including training material preparation and collation, security access passes, workstation assessments and desk preparation
- Event planning including quarterly awards, incentives, sales drives and social calendar activity
- Look to improve processes or procedures to increase efficiency
- Booking meetings as required and arranging refreshments or catering for events using agreed suppliers
- Manage all administrative tasks effectively within required timeframes
- Update and maintain master security log including parking allocations, security pass IDs and leaver deactivation
What’s in it for you?
- Exceptional training – giving you tools to succeed throughout your NFS career
- We work hard but have fun too; regular theme days and charity events
- Life Assurance from day 1
- Employee Assistance Programme for support with life matters
- Discounts for coffee, restaurants, cinemas, gyms and more
- Well-being benefits including free fruit, flu vaccinations, cycle to work, eye test vouchers
- Enhanced maternity and paternity pay
- Pension and 23 days holiday
- Hours: Monday to Friday. Part-time 16 hours
Seniority level
- Entry level
Employment type
- Part-time
Job function
- General Business
- Industries
- Insurance
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Office Manager - Part Time employer: Neilson Financial Services
Contact Detail:
Neilson Financial Services Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Office Manager - Part Time
✨Tip Number 1
Familiarise yourself with the company culture at Neilson Financial Services. Understanding their values and how they operate will help you align your approach during any interviews or discussions, showcasing that you're a great fit for their team.
✨Tip Number 2
Prepare to demonstrate your multitasking abilities. Since the role requires managing various tasks simultaneously, think of specific examples from your past experiences where you've successfully juggled multiple responsibilities without compromising on quality.
✨Tip Number 3
Brush up on your communication skills. As the first point of contact, you'll need to convey information clearly and professionally. Practise articulating your thoughts and responses to common office scenarios to ensure you come across as confident and approachable.
✨Tip Number 4
Showcase your organisational skills by preparing a mock plan for managing office supplies and meeting room setups. This will not only demonstrate your proactive nature but also give you a chance to discuss your ideas on improving efficiency during the interview.
We think you need these skills to ace Office Manager - Part Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in front of house roles, administrative functions, and any specific skills mentioned in the job description, such as communication and organisation skills.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention how your previous experiences align with the responsibilities of the Office Manager position and demonstrate your ability to multitask effectively.
Highlight Relevant Skills: In your application, emphasise your proficiency in PC applications like Word, Outlook, and Excel. Provide examples of how you've used these tools in past roles to improve efficiency or manage tasks.
Showcase Your Communication Abilities: Since the role requires outstanding communication skills, include examples of how you've successfully interacted with clients and colleagues in previous positions. This could be through managing complaints or liaising with various stakeholders.
How to prepare for a job interview at Neilson Financial Services
✨Showcase Your Communication Skills
As the Office Manager will be the first point of contact, it's crucial to demonstrate your outstanding communication skills. Prepare examples of how you've effectively interacted with clients and colleagues in previous roles, both over the phone and face-to-face.
✨Highlight Your Multitasking Abilities
This role requires juggling various tasks simultaneously. Be ready to discuss specific instances where you've successfully managed multiple responsibilities, especially in a fast-paced environment. This will show that you can handle the demands of the job.
✨Emphasise Attention to Detail
Accuracy is key in this position. Bring up experiences where your attention to detail made a significant difference, whether in administrative tasks or managing office supplies. This will reassure them of your capability to maintain high standards.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills, especially regarding internal complaints or office management issues. Think of scenarios where you've resolved conflicts or improved processes, as this will demonstrate your proactive approach.
