At a Glance
- Tasks: Be the friendly face of Neilson Financial Services, managing visitors and administrative tasks.
- Company: Join a dynamic team at Neilson Financial Services, known for its welcoming culture.
- Benefits: Enjoy flexible hours, life assurance, local discounts, and wellness perks like free fruit!
- Why this job: Perfect for those who thrive in a fast-paced environment and love multitasking.
- Qualifications: Previous front-of-house experience and strong communication skills are essential.
- Other info: Part-time role with 16 hours a week, Monday to Friday.
Overview
Office Manager (Part time 16 – 20 hours per week). The Office Manager/Business Support Officer acts as the first point of contact for visitors, customers, clients and suppliers and is tasked with maintaining a professional, welcoming image of Neilson Financial Services as a company. It is imperative that this person is well presented and has outstanding communication skills in order to liaise with internal and external stakeholders. This person works with integrity and is trusted to manage confidential tasks. They are capable of excellent multi-tasking and prioritisation to react positively to conflicting demands and requests. They are seen as a positive, personable professional; adaptable and flexible to handle administrative tasks as well as more complex administration assistance to teams across all levels of the business.
Pre-requisite Knowledge & Skills
- Previous experience in a varied front of house role dealing with receptionist duties, facilities, and general administrative functions
- Proven ability to interact over the telephone and face-to-face in a clear and professional manner
- Background of working in a fast paced, flexible and challenging environment
- Ability to multitask effectively
- Accuracy and attention to detail
- Intermediate PC, Word, Outlook and Excel skills
- Excellent organisation skills
Duties And Responsibilities
- Managing and maintaining a clean and tidy area at all times
- Acting as first point of contact for all external customers, clients and providers; directing enquiries efficiently to the correct department
- Represent a positive, optimistic and enthusiastic ambassador for the business
- Manage internal complaints regarding the office environment and resolve efficiently, or escalate as appropriate
- Maintain cleanliness of all meeting rooms, ensuring clean and tidy morning and evening daily
- Replenish supplies in kitchen and ensure stock ordered as required
- Support adhoc projects for various departments as and when required
- Provide assistance to the on boarding process for any new starters joining the business as required, including training material preparation and collation, security access passes, workstation assessments and desk preparation
- Event planning including quarterly awards, incentives, sales drives and social calendar activity
- Look to improve any process or procedures where required to increase efficiency
- Booking meetings as and when required and arranging refreshments or catering for events using agreed suppliers
- Manage all administrative tasks effectively and efficiently within required timeframes
- Update and maintain master security log including parking allocations, security pass ID and leavers deactivation
Whatβs in it for you?
- Exceptional training β giving you all the tools to succeed throughout your NFS career!
- We work hard but we know how to have fun too; we have regular theme days and charity events for all to enjoy.
- Life Assurance from day 1 so you are protected too
- Employee Assistance Programme to help and support with life stuff!
- We have plenty of local discounts for coffee outlets, restaurants, cinemas, gyms and more
- Free fruit, Flu Vaccinations, Cycle to work scheme, Eye Test/Glasses Vouchers, looking after your well-being!
- Enhanced Maternity and Paternity pay
- Pension & 23 days holiday
- Hours – Monday to Friday. Part time 16 – 20 hours per week
Seniority level
- Entry level
Employment type
- Part-time
Job function
- Administrative
Industries
- Insurance
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Office Manager - Part Time employer: Neilson Financial Services
Contact Detail:
Neilson Financial Services Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Office Manager - Part Time
β¨Tip Number 1
Make sure to showcase your communication skills during any interactions, whether in person or over the phone. Practice clear and professional responses to common queries you might face as the first point of contact.
β¨Tip Number 2
Demonstrate your ability to multitask by preparing examples from your past experiences where you successfully managed conflicting demands. This will show that you can handle the dynamic environment of an office manager.
β¨Tip Number 3
Familiarise yourself with the company culture of Neilson Financial Services. Being able to align your personality with their values will help you present yourself as a positive and adaptable candidate.
β¨Tip Number 4
Prepare to discuss your experience with administrative tasks and how you've improved processes in previous roles. Highlighting your attention to detail and organisational skills will be key in landing this job.
We think you need these skills to ace Office Manager - Part Time
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in front of house roles and administrative functions. Emphasise your communication skills and ability to multitask, as these are crucial for the Office Manager position.
Craft a Strong Cover Letter: Write a cover letter that showcases your personality and professionalism. Mention specific examples of how you've successfully managed conflicting demands and provided excellent customer service in previous roles.
Highlight Relevant Skills: In your application, clearly outline your proficiency with PC applications like Word, Outlook, and Excel. Provide examples of how you've used these tools to improve efficiency or manage tasks effectively.
Showcase Your Adaptability: Demonstrate your adaptability by including experiences where you successfully handled unexpected challenges or changes in a fast-paced environment. This will show that you're well-suited for the dynamic nature of the role.
How to prepare for a job interview at Neilson Financial Services
β¨Dress to Impress
As the Office Manager, you'll be the first point of contact for visitors and clients. Make sure to dress professionally to create a welcoming image for Neilson Financial Services. A polished appearance reflects your understanding of the role's importance.
β¨Showcase Your Communication Skills
Outstanding communication is key in this role. During the interview, practice clear and confident speaking. Be prepared to demonstrate how you've effectively communicated with various stakeholders in previous roles.
β¨Demonstrate Multi-tasking Abilities
The job requires excellent multi-tasking and prioritisation skills. Prepare examples from your past experiences where you successfully managed conflicting demands. This will show your ability to handle the fast-paced environment of the office.
β¨Be Personable and Positive
As a positive ambassador for the business, your attitude matters. Approach the interview with enthusiasm and a friendly demeanour. This will help convey that you are adaptable and flexible, qualities essential for the Office Manager position.